Lead HVAC Service Technician

Landry Mechanical

$83K — $99K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • EPA Universal Certification required; Oil Burner license is a plus
  • 3+ years of residential HVAC Service Technician experience
  • Familiarity with local HVAC codes and practical application skills
  • Proven experience in heating and cooling systems, including diagram drawing
  • Willingness to continue education, aiming for NATE certification
  • Experience with CRM systems; familiarity with ServiceTitan preferred
  • Strong communication skills and high organizational ability

Responsibilities

  • Complete HVAC in-home service calls
  • Establish rapport with customers to sell appropriate products and services
  • Troubleshoot heating and cooling systems by asking lifestyle questions
  • Diagnose and repair HVAC systems, guiding customers in their buying decisions
  • Educate customers on financing options and maintenance plans
  • Suggest replacements for aging or inefficient systems
  • Maintain tidy job sites and well-stocked service trucks

Benefits

  • Competitive hourly pay with performance incentives
  • Partially paid medical, dental, and vision insurance for employees and families
  • Paid time off and a floating PTO day each year
  • 401k plan with a 4% match
  • Company vehicle and gas card provided
  • Advanced tools including iPhone, iPad, and integrated ServiceTitan software
  • PAID TRAINING opportunities including technical, leadership, and Nexstar training
  • Team-building events to enhance camaraderie and morale
  • Opportunities for advancement as the company continues to grow
  • Community-focused work that emphasizes customer satisfaction
Full Job Description
We are looking for Residential Lead HVAC Service Technicians to join our team!

Come join Landry Mechanical, the fastest growing home services company in the area. Unlike most companies in our area, we are privately and family-owned and operated. Not only do we have an excellent reputation for customer service, but we have an excellent reputation as a great place to work as well! We are committed to hiring and working with the best.

Applicants must have an EPA Universal Certification and live within 40 miles of Millbury, MA.

Why Choose Landry?
  • Competitive pay - $40 to $48/hr. (Based on skills & experience), plus performance pay!
  • Medical Insurance - We pay a portion for you and your family's insurance premiums for health, dental, vision
  • Work life balance - We offer PTO and a floating PTO day per year
  • 401k Plan with a 4% match
  • A company truck and gas card!
  • New technology, including iPhone, iPad & access to integrated ServiceTitan software
  • PAID TRAINING - Nexstar, leadership, and technical training in-house & travel
  • Team Building events (Baseball games, Bowling, breakfasts, etc.)
  • We are consistently growing and so are the opportunities for advancement
  • Take pride in working for a company that makes a difference in the community and always does right by the customer
What You'll Do
  • Complete all general HVAC in-home service calls
  • Establish customer rapport to sell the right products and services
  • Ask proper lifestyle questions to troubleshoot heating and cooling system malfunction
  • Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions
  • Educate and assist customers in choosing the best finance options and maintenance plans
  • Explain replacement opportunities for aging, inefficient or underperforming systems
  • Understand your service criteria and hold yourself accountable for exceeding revenue goals
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Work alongside customer service and dispatch to ensure overall success of the business
  • Maintain a clean, organized job site and well inventoried truck
  • Participate actively in all training exercises, morning meetings, trade shows and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets
Requirements of our next HVAC Service Technician
  • You have an EPA Universal Certification (required), and an Oil Burner license is a plus!
  • Have minimally 3 years of residential HVAC Service Technician experience
  • Knowledge of local HVAC codes and ability to make on-the-job applications
  • Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams
  • Continued education and training to obtain NATE certification
  • Experience using a CRM System, ServiceTitan is a plus!
  • Strong verbal and written communication skills
  • Highly organized with exceptional follow-through abilities
  • High integrity with advanced social skills and ability to make solid connections
  • Strong desire to be a better technician tomorrow than you are today
  • Competitive individual contributor who also loves to win as a team
  • Clean, safe driving record
  • Able to successfully pass preemployment checks

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