Job SummaryAptive is seeking a Lead Health Systems Specialist with deep clinical informatics and VA/VHA clinical applications experience to lead hands-on informatics support for EHR transition, VistA/CPRS sustainment, field readiness, and clinical workflow improvement initiatives.
This role will supervise and mentor clinical informatics resources, coordinate site-facing support, analyze clinical information system issues, develop recommendations, and guide execution of tasks that help VA facilities maintain safe and effective clinical operations during modernization.
The ideal candidate is a senior Health Informatics Specialist / Clinical Applications Coordinator with extensive VistA/CPRS, clinical applications, data analysis, and VHA stakeholder engagement experience.
Primary Responsibilities
- Lead clinical informatics support for VA facilities transitioning from VistA/CPRS to Oracle Health/Cerner, including planning, readiness, cutover, and post-transition support activities.
- Supervise, coordinate, and mentor Health Informatics Specialists, Clinical Application Coordinators, and other clinical informatics SMEs.
- Support CPRS Transition Plan activities, readiness tracking, field support requests, issue resolution, and clinical applications configuration guidance.
- Provide expert VistA/CPRS support for Clinical Reminders, order menus, notifications, consults, notes, alerts, templates, reports, and related clinical applications.
- Perform program and data analysis using VistA FileMan, VSSC, Pyramid Analytics, BISL reports, Excel, Power BI, or similar tools to inform operational recommendations.
- Engage VAMC informatics staff, VA program offices, EHRM teams, OIT stakeholders, and Government leads through meetings, office hours, presentations, and direct support.
- Develop and review SOPs, operational guides, training materials, scorecards, dashboards, request logs, FAQs, SharePoint resources, and other field-facing artifacts.
- Identify risks to clinical operations, data migration, readiness, and user adoption; recommend practical mitigation strategies.
Minimum Qualifications
- Bachelor's degree in health informatics, healthcare administration, nursing, information systems, public health, or related field; additional specialized experience may be considered in lieu of degree when contractually permissible.
- 8+ years of clinical informatics, health systems, clinical applications, or EHR support experience; 15+ years preferred for KP alignment.
- Experience supporting enterprise clinical information systems that enable high-quality, efficient, and safe patient care.
- Experience leading or participating in clinical process evaluation, clinical decision support, EHR/order-entry system implementation, management, evaluation, or continuous improvement.
- Hands-on experience with VistA/CPRS and VA clinical applications; HIS/CAC experience strongly preferred.
- Experience managing or mentoring others in a clinical informatics or healthcare operations environment.
- Ability to obtain and maintain a public trust clearance.
- Legal authorization to work in the U.S.
Desired Qualifications
- 20+ years of VA/VHA clinical informatics, HIS/CAC, or clinical applications experience.
- Experience supporting HITT, IRCP, CIOC, HI CoP, EHRM, Clinical Reminders, VistA/CPRS education/training, or facility cutover support.
- Experience developing site-specific transition plans, readiness scorecards, data quality checks, and field support processes.
- Knowledge of VA facility operations, VHA communications norms, clinical workflows, and patient safety considerations.
- Clinical background, coding certification, nursing, allied health, informatics certification, or related credential.
- Strong client-facing communication, facilitation, training, documentation, and problem-solving skills.
