Lead Fire Alarm Technician

The Hiller Companies

$79K — $106K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; associate's degree in fire protection technology preferred
  • 5+ years in fire alarm system installation, maintenance, and repair
  • Fire Sprinkler System experience highly preferred
  • NICET Level II certification preferred, Level III highly desirable
  • Strong knowledge of fire protection codes and standards, including NFPA 13 and NFPA 25
  • Proven leadership skills and team mentoring experience
  • Advanced troubleshooting capabilities for complex system issues

Responsibilities

  • Lead and mentor a team of fire alarm technicians for quality assurance
  • Coordinate complex projects, delegating tasks efficiently
  • Serve as the primary technical expert, troubleshooting complex issues
  • Collaborate on service strategies and process improvements
  • Perform routine inspections and testing of fire alarm systems
  • Prepare detailed reports on inspections and compliance
  • Interact professionally with clients, providing solutions and recommendations

Benefits

  • Competitive compensation with pay advancement opportunities
  • Comprehensive health, dental, and vision insurance
  • Company-paid life insurance and disability coverage
  • Training and tools provided for job success
  • Career advancement potential within a growing company
  • $150 annual boot allowance for safety boots
Full Job Description
Lead Fire Alarm Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

Job Summary: A Lead Fire Alarm Technician is responsible for overseeing and performing installation, inspections, testing, repairs, and maintenance of fire alarm systems to ensure compliance with regulatory standards and optimal safety for occupants. This role involves leading a team of technicians, mentoring entry level field technicians, and serving as the primary point of contact for clients, contractors, and regulatory authorities.

Pay Range: $38.00/hour - $51.00/hour

**$2,500 SIGN ON BONUS for highly qualified candidates with NICET II or higher!**

Key Responsibilities:
  • Lead and mentor a team of fire alarm service technicians, providing guidance, training, and support to ensure high-quality work and team development
  • Coordinate and oversee complex projects, delegating tasks and ensuring efficient resource allocation
  • Serve as the primary technical expert, providing advanced troubleshooting and problem-solving for complex system issues
  • Collaborate with management to develop and implement service strategies, process improvements, and team performance metrics.
  • Conduct routine inspections and testing of fire alarm systems, to identify and address any issues or deficiencies, as per NFPA requirements
  • Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards.
  • Inspect, test and evaluate alarm system components
  • Perform maintenance tasks on fire alarm systems
  • Conduct quality assurance checks on team members' work to maintain high standards of service
  • Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
  • Participate in client meetings to discuss large-scale projects, system upgrades, or complex technical issues.
  • Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
  • Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job- related notes, to prepare and deliver repair estimates in a timely manner
  • Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
  • Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
  • Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.
  • Other duties as assigned


What We Are Looking For:
  • High school diploma or equivalent; associate's degree in fire protection technology or related field preferred.
  • Minimum of 5 years of experience in fire alarm system installation, maintenance, and repair in commercial and industrial settings.
  • Fire Sprinkler System experience strongly preferred
  • NICET Level II certification preferred: NICET Level III highly desirable.
  • Comprehensive understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25, and relevant building and fire codes.
  • Proven leadership experience, with the ability to mentor and guide team members effectively.
  • Advanced troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
  • Excellent communication and customer service skills, with the ability to interact professionally with clients, team members, and regulatory authorities.
  • Proficiency in project management and scheduling software.
  • Valid driver's license with a clean driving record.


Physical Requirements:
  • While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
  • Ability to lift and carry up to 50 pounds.
  • Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
  • Capable of standing, walking, bending, and kneeling for extended periods.
  • Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices
  • Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.


Most employee benefits start from the first day of employment, including:
  • Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
  • Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
  • Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
  • Career advancement potential within a growing company.


Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.

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