Honeywell

Lead Field Service Technician - Security

Honeywell$74K — $97K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College Diploma in electrical or electronics related field
  • 3 to 5 years of experience in access control, security, and CCTV fields
  • Ability to acquire Secret Federal Government Clearances
  • Availability for on-call rotation
  • Valid G driver's License

Responsibilities

  • Provide customer software and hardware support for a globally integrated solution
  • Resolve customer challenges quickly and efficiently
  • Analyze system logs and perform routine audits
  • Prioritize and lead tasks in a fast-paced environment
  • Assist customers with Life Cycle Management and software upgrades
  • Build and maintain accurate documentation and reports
  • Lead and document recurring meetings with customers and internal teams

Benefits

  • Competitive pay
  • Professional development opportunities
  • Challenging work atmosphere
  • Opportunity to enhance technical skills
  • Access to Honeywell solutions and products
Full Job Description
Job Description

We have an immediate opening for a Security Technician at our Kanata office Reporting directly to the Service Manager, you will be responsible for responding to, and resolving service calls, providing technical support and solving problems for Honeywell customers located across Eastern Ontario. This is your chance to join an outstanding organization in which you will receive competitive pay and benefits. This position will provide the opportunity to further your career and develop your technical skills in an exciting and challenging atmosphere.

Additional responsibilities related to the technical delivery of small service jobs, time and material work and preventive maintenance may be assigned as well. These customers will have various products installed that fall into life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors. Share knowledge of Honeywell solutions to improve efficiencies and team ability. Become a technical specialist for sophisticated Honeywell solutions/product offerings.

The ideal candidate will have an Electrical / Electronic diploma or experience with fault finding/repairs of electronic equipment or maintenance of IT systems including hardware and software (server management, network configuration/troubleshooting, etc).

The Honeywell building is a controlled goods program environment. Candidates must be eligible for CGP clearance.

Responsibilities

Key Responsibilities:
  • Provide customer software and hardware support to remote deployment teams for a globally Integrated Solution
  • Resolve customer challenges quickly and efficiently
  • Analyze system logs and perform routine audits to improve system performance and efficiency
  • Prioritize and lead a range of tasks while working in a fast-paced environment with multiple partners
  • Provide software and hardware design, development and implementation support
  • Assist customer with Life Cycle Management and software upgrade planning and deployment strategies
  • Build and maintain accurate records, reports, system configuration documentation and action lists
  • Lead and document reoccurring meetings both with customer and internal
  • Formal reporting and site documentation


Qualifications

YOU MUST HAVE:
  • College Diploma in electrical or electronics related field
  • Minimum of 3 to 5 years of experience in Access control, security and CCTV fields
  • Ability to acquire Secret Federal Government Clearances
  • Ability to be part of an on-call rotation
  • Valid G driver's License


WE VALUE:
  • University Degree in electrical or electronics related field
  • Field experience in electronics or computer programming/administration
  • BSP Certification - license is mandatory to work in Quebec's private security industry
  • CFAA certification or in process of attaining it
  • Basic knowledge of Microsoft Active Directory
  • Experience working in a server-based environment
  • Previous electronic security/fire suppression industry experience
  • Previous technical / installation experience
  • A solid grasp of IT network communications technology
  • Application Programming Experience (JAVA, Apache Tomcat, VB Script)
  • Knowledge and experience working with Domain Services, Microsoft Office and Visio
  • Extraction and manipulation of reports
  • Upbeat, inventive, eager to learn, proactive with autonomous problem-solving ability
  • Ability to lead, mentor and transfer knowledge
  • Superb communication, interpersonal and organizational skills
  • Computer Science or electrical/electronics background
  • Previous customer service experience
  • Technical/professional certificate
  • Ability to read and interpret mechanical/electrical drawings and diagrams
  • Bilingual in French and English


The annual base salary range for this position is $74,400 to $97,500 in Kanata, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

Keep Up to Date

Stay informed with the latest news, job alerts, and professional insights tailored to your interests. At Honeywell, your career journey is just beginning.

SEARCH HONEYWELL JOBS

Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ

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