Qualifications
Responsibilities
Benefits
At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a Lead Engineer.The Lead Engineeris responsible fordesigning, developing, and leading the delivery of enterprise CRM solutions using the Pega platformat BCBSMA. This role drives scalable, secure, and high-performing systems that support member and provider engagement while ensuring compliance with healthcare regulations and organizational standards.
This role is eligible for our Flex Persona. For candidates local to our Boston, MA and Hingham MA offices.
Your Day to Day:
Lead the design, development, and implementation ofPega CRM solutions, including workflows and case management
Define andmaintainsystem architecturealigned with enterprise standards
Provide technical leadership throughcode reviews, mentoring, and best practices
Collaborate with cross-functional teams to translatebusiness requirements into technical solutions
OverseeAgile delivery, including sprint planning, execution, and releases
Ensuresystem performance, scalability, and reliability
Support production systems, includingincident management and root cause analysis
Develop and manageAPI integrationswith internal and external systems
Ensure adherence tosecurity, compliance, and regulatory requirements (HIPAA, CMS, HITRUST)
Maintain properdocumentation, design artifacts, and technical standards
We27re Looking For:
Bachelor's degree in computer science, Engineering, or related field
8+ years of software engineering experience
3+ years of hands-on experience withPega CRM
Proven experience intechnical leadership or lead engineering roles
Strong experience withAPI development, integrations, and distributed systems
Experience working inAgile/Scrum environments
Preferred: Experience inhealth insurance or healthcare domainand cloud platforms (AWS/Azure/GCP)
What You Bring:
StrongexpertiseinPega platform architecture, workflows, and decisioning
Ability to designscalable, high-performance, and secure systems
Knowledge ofhealthcare regulations and compliance requirements
Proficiencyinproblem-solving, troubleshooting, and performance optimization
Strongleadership, communication, and stakeholder management skills
Ability to work acrosscross-functional teams and manage competing priorities
Familiarity withDevOps, CI/CD, and modern engineering practices
#LI-HYBRID
High school degree or equivalent required unless otherwise noted above
LocationThe job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee27s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company27s sole discretion unless and until paid and may be modified at the Company27s sole discretion, consistent with the law.
About Blue Cross Blue Shield of Massachusetts
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