JM Smucker Company

Lead, Enablement

JM Smucker Company • $88K — $105K *
Akron, OH 44312In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years of relevant experience
  • Experience in leading and delivering training
  • Experience with change management initiatives
  • Strong organizational and communication skills
  • Proficiency in MS Office365 and AI productivity tools
  • Ability to work cross-functionally and influence multiple levels

Responsibilities

  • Influence project prioritization to develop key skillsets
  • Create and maintain onboarding plans for new team members
  • Connect team members to learning opportunities and training
  • Develop and deliver training content in-person and online
  • Drive results for strategic projects while ensuring executional excellence
  • Create and maintain clear process documentation
  • Collaborate with partners to streamline messaging and improve communication

Benefits

  • Hybrid work arrangement with flexibility
  • Opportunity for skill development through learning initiatives
  • Involvement in high-impact strategic projects
  • Access to proprietary training content and resources
  • Engagement with diverse functional teams and leadership
Full Job Description
Your Opportunity as the Lead, Enablement

The Lead, Enablement role will work closely with Managers, Directors and above in Sales, Marketing, Supply Chain, Information Services and others to support strategic communication, business process and capability development across many functions. This role demonstrates in-depth knowledge of key organizational interdependencies, acting as a liaison across teams to enhance business capabilities and strong execution of day-to-day duties. This role effectively identifies actions to address complex projects and challenges through process improvement and change management. This role is influential in creating, adapting and maintaining learning and development content to support all levels.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Capability Development:
  • Influence the prioritization of projects to drive development of identified skillsets that advance capabilities within the supported organization
  • Create and maintain onboarding plans to support strong entry and transition within supported teams
  • Connect individuals and teams to development opportunities, identify gaps and promote areas of interest through Quarterly Learning Day or ad hoc training
  • Develop and deliver proprietary training content (in-person and virtually) through collaboration with subject matter experts, research and historical knowledge utilizing Articulate software and other tools
  • Assist with third-party vendor relationships


Business Process:
  • Drive results against complex strategic roadmap projects/activities while maintaining executional excellence of cyclical work
  • Own annual connected planning to support an efficient process while driving continuous improvement
  • Create and maintain effective process documentation (DAIOs) resources that are easy to navigate and informative to promote repeatable processes
  • Assist with enterprise events (NASM, Marketing University, Quarterly Business Reviews) as needed
  • Lead and develop change management plans and implement through change agents


Strategic Communication:
  • Collaborate with functional partners to elevate and streamline messaging to drive the business forward and funnel content through the appropriate channels (Smucker HUB, Marketing Central, C2, IS University)
  • Model best-in-class Ways of Working (Meeting Management, email, prioritization) and promote consistent processes/forums for information sharing
  • Raise continuous improvement recommendations across teams for senior leadership alignment
  • Enable collaboration through deep understanding of cross functional expertise and relationships


What we are looking for:

Minimum Requirements:
  • Bachelor's degree
  • 5+ years of relevant experience
  • Experience leading, creating and delivering training independently and/or with teams or external vendors
  • Experience leading or partnering on change management initiatives
  • Ability to work cross functionally and understand interdependencies among teams
  • Strong presence, influence, and facilitation skills
  • Excellent organizational and communication skills
  • Ability to work with and influence multiple levels and disciplines throughout the company
  • Excellent in MS Office365 (Outlook, SharePoint, Forms and the Office Suite)
  • AI productivity tools experience (preferred Copilot proficiency)
  • Ability to identify and communicate key messages
  • Detail and results oriented
  • Strong relationship building skills and support of others
  • Ability to lead and guide a team independently


Additional skills and experience that we think would make someone successful in this role (not required):
  • Knowledge of Workday or similar Learning Management Software (LMS)
  • Experience in Articulate or similar eLearning software
  • People management, coaching or mentorship experience
  • Ability to flow to the work and learn new subject areas quickly


About JM Smucker Company

J.M. Smucker Company manufactures and supplies spreads, warm beverages, sweeteners, condiments, decorating syrups, and milk products.

JM Smucker Company Careers

There has never been a more exciting time to explore the job opportunities at JM Smucker Company, a leader in the food industry known for its strong values and commitment to quality. As we continue to grow, we invite you to join our team of professionals, where innovation and leadership thrive. Work You’ll Do Join JM Smucker Company’s dynamic team to help drive growth and innovation in one of the most respected companies in the food sector. At JM Smucker, we are dedicated to transforming our business while upholding our unique culture of integrity and responsibility. Lead in a Unique Market Position At JM Smucker Company, you will find yourself at the crossroads of consumer needs and cutting-edge solutions. With a focus on diversity and professional development, we empower our employees to lead and innovate within the industry. Engage with a Skilled Team of Professionals Collaborate with over 7,000 dedicated employees who bring their skills and passion to our teams every day. At JM Smucker, we believe in nurturing talent through comprehensive training and development programs, ensuring that every team member can achieve their career goals. Introducing the JM Smucker Leadership and Innovation Initiative We are committed to fostering leadership and innovation across all levels of our company. This initiative is designed to support our employees in mastering their professional journey through continuous learning and leadership opportunities. Do Innovative Work Be part of a company that is as committed to innovation as it is to producing high-quality products. At JM Smucker Company, you will work on projects that challenge the status quo and push the boundaries of what is possible in the food industry. Be Part of a Great Team Experience a culture that values teamwork, leadership, and diversity. Our teams are made up of individuals from various backgrounds, working together to achieve common goals and drive success in the industry. Future-Proof Your Career With JM Smucker Company, your career is in good hands. We offer a variety of job opportunities, from internships to full-time positions, each accompanied by competitive benefits and the chance for growth. Whether you are just starting out or looking to advance your career, JM Smucker provides the resources and support to help you succeed. Explore Discover how our commitment to innovation leads to superior products and services: [Explore Our Innovations] Read more about how our teams are pioneering new techniques and flavors in the food industry. The JM Smucker Company Difference Our commitment to quality, innovation, and diversity sets us apart in the food industry. We believe that our employees are our greatest asset, and we are dedicated to their growth and development. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always looking for passionate, creative, and driven individuals to join our team. [SEARCH JM SMUCKER JOBS] Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JM Smucker Company. [SUBSCRIBE FOR JOB ALERTS]
Learn more about JM Smucker Company
Size
14,000 employees
Market Cap
$16.9 billion
Industry
Food & Beverages
Net Income
$955.6 million
Founded
1897
5 Year Trend
+1.6%
Revenue
$8.1 billion
* Ladders Estimates

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