Lead eCommerce Analyst

At Home Stores LLC • $80K — $110K *
Coppell, TX 75019In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years in web or digital analytics
  • Proficient in Adobe Analytics and site tagging, Adobe Launch experience preferred
  • Experience in eCommerce or retail analytics focusing on customer journey and marketing performance
  • Ability to simplify complex analytics for non-technical individuals
  • Strong problem-solving skills for diagnosing data quality issues
  • Excellent analytical and storytelling abilities
  • Strong presentation skills

Responsibilities

  • Own and manage analytics and reporting for the eCommerce team
  • Analyze customer behavior and conversion funnels to find optimization opportunities
  • Develop dashboards tracking core KPIs like traffic and conversion
  • Collaborate with senior leadership to seek improvements in revenue and customer experience
  • Oversee site tagging strategy, ensuring data quality with Dev and QA teams
  • Provide data-driven insights for site optimization efforts
  • Support A/B testing program—design, analyze, and report results
  • Evaluate marketing channel effectiveness with Marketing teams
  • Educate stakeholders on web analytics to foster a self-service culture
  • Deliver insights and recommendations clearly to various teams

Benefits

  • Opportunity to shape the digital customer journey
  • Collaborative environment with cross-functional teams
  • Focus on data-driven decision-making
  • Promote a culture of self-service analytics
  • Chance to influence eCommerce growth strategies
Full Job Description
Job Description

Lead eCommerce Analyst.

Summary

At Home is seeking a Lead eCommerce Analyst to join our eCommerce team. This role owns analytics across the digital customer journey, turning behavioral, transactional, and marketing data into clear insights that drive revenue, conversion, and customer experience improvements.

This is a digital analytics and insights role. It is not a BI developer, data engineer, or database administration position. The ideal candidate has strong experience in web analytics, experimentation, and marketing performance analysis, and is comfortable partnering with senior leaders to inform business decisions.

Key Responsibilities

  • Own analytics and reporting for the eCommerce organization, serving as the primary point of contact for analytics requests


  • Analyze customer behavior, navigation patterns, page performance, and conversion funnels to identify growth and optimization opportunities


  • Develop and maintain dashboards and standardized reporting focused on core KPIs such as traffic, conversion, revenue, and engagement


  • Partner closely with eCommerce senior leadership to identify opportunities to improve revenue, profitability, and customer experience


  • Own site tagging strategy and governance, partnering with Development and QA teams to ensure data accuracy and quality


  • Provide data driven insights to support site optimization initiatives and improve overall conversion performance


  • Play a key role in the A/B testing program, including test design support, performance analysis, and post test readouts


  • Analyze marketing attribution and channel performance, partnering with Marketing teams to evaluate campaign effectiveness and customer acquisition impact


  • Educate stakeholders on web analytics and promote a self service analytics culture across the eCommerce team


  • Collaborate with Merchandising, Marketing, UX, and Finance teams to deliver insights tailored to their business needs


  • Communicate findings and recommendations clearly to both peers and executive leadership


Qualifications

  • 3 or more years of experience in web or digital analytics


  • Strong proficiency in Adobe Analytics and site tagging. Experience with Adobe Launch is preferred


  • Experience in eCommerce or retail analytics, with a focus on customer journey, conversion, and marketing performance


  • Ability to communicate complex analytical concepts clearly to non technical audiences


  • Strong problem solving mindset with experience diagnosing and resolving data quality issues


  • Excellent analytical, quantitative, and insight storytelling skills


  • Strong presentation skills


About At Home Stores LLC

At Home Stores LLC Careers

Join the vibrant team at At Home Stores LLC, a leading home decor retailer that offers unparalleled opportunities for career growth and professional development. At Home Stores LLC is renowned for its expansive range of affordable home goods and its commitment to innovation and leadership in the retail industry.

Explore Job Opportunities

At Home Stores LLC is actively hiring and offers a variety of job opportunities that cater to a range of skills and experiences. Whether you're seeking a position in sales, management, or corporate roles, At Home Stores LLC provides a platform to enhance your career.

Experience the Culture and Diversity

The company fosters a culture of inclusivity and diversity, ensuring all team members can thrive. At Home Stores LLC believes in the power of diverse perspectives to drive innovation and growth. The environment is dynamic, supportive, and encourages professional development through diversity training and leadership programs.

Internship Programs

For those starting their careers, At Home Stores LLC offers internship programs that provide real-world experience and a pathway to full-time employment. Interns at At Home Stores LLC gain valuable industry knowledge and skills, working alongside seasoned professionals.

Benefits and Growth

At Home Stores LLC is committed to the growth of its team members, offering competitive benefits and opportunities for advancement. Employees enjoy comprehensive health benefits, retirement plans, and continuous learning opportunities that foster both personal and professional growth.

Join the Team

At Home Stores LLC is looking for passionate, creative, and solution-driven team players. Explore open positions that match your skills and interests in the Jobs section of At Home Stores LLC’s career page. Each position offers a chance to contribute to the company's success while advancing your own career.

Networking and Professional Development

At Home Stores LLC encourages networking and professional development through various platforms and events. Team members have the opportunity to connect with industry leaders and participate in training sessions that enhance their job performance and career trajectory.

Prepare for Your Interview

To join At Home Stores LLC, start by submitting a resume that highlights your relevant experience and skills. Prepare for your interview by researching the company’s values and recent initiatives. Show how you can contribute to the team and help drive the company’s mission forward.

Stay Connected

Keep up to date with the latest from At Home Stores LLC by following the Careers Blog. Gain insights from insiders, and stay informed about new job openings and company news.

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Explore Careers at At Home Stores LLC

With a commitment to employee development, a culture of diversity, and a drive for innovation, At Home Stores LLC is the perfect place to advance your career. Join a team that values leadership and professional growth. Explore job opportunities and embark on your next professional journey with At Home Stores LLC.
Learn more about At Home Stores LLC
Industry
Retail & Consumer Goods
* Ladders Estimates

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