Commercial Metals Company

Lead Network Operations Engineer

Commercial Metals Company$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in network engineering or network operations lead role
  • Strong hands-on expertise with Cisco, Meraki, Zscaler and secure network access technologies
  • Experience in ServiceNow CMDB and related tools for infrastructure data governance
  • Proficient in network monitoring tools and log collector integrations
  • Skilled in managing MSP performance and SLA adherence
  • Excellent documentation, communication, and leadership capabilities

Responsibilities

  • Lead network operations, focusing on reliability and service stability
  • Manage service provider relationships and ensure operational compliance
  • Oversee event correlation and drive actionable monitoring results
  • Maintain high data quality in ServiceNow CMDB and manage CI relationships
  • Facilitate major incident triage and perform root cause analysis
  • Develop operational automation use cases to enhance efficiency
  • Coordinate efforts among infrastructure, cloud, application, and cybersecurity teams

Benefits

  • Opportunity for professional growth in steel and construction industries
  • Extensive training and support for career development
  • Exposure to a variety of operational roles and responsibilities
  • Collaborative work environment with skilled teams
  • Engagement with cutting-edge network and security platforms
Full Job Description
Why This Job

This role serves as the DOC's(Digital Operations Center) primary authority for network operations, MSP governance, automation, CMDB accuracy, event quality, and trend analysis. The position leads oversight of core network and security platforms including Meraki, Cisco, Zscaler, log collector integrations and Network Monitoring while acting as the governance lead over the managed service provider.

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do
  • Proven experience leading network operations within a NOC/DOC environment with focus on reliability, MTTR reduction, and service stability
  • Strong background managing service providers (e.g., Capgemini), ensuring SLA adherence, performance accountability, and operational compliance
  • Expertise in event correlation, alert tuning, noise reduction, and driving actionable monitoring outcomes
  • Hands-on experience with ServiceNow CMDB, Discovery, CSDM alignment, and maintaining high data quality and CI relationships
  • Deep understanding of enterprise network platforms (Cisco, Meraki, firewalls, Zscaler, SD-WAN, controllers)
  • Ability to lead major incident triage (Tier 3), perform root cause analysis, and drive proactive remediation
  • Experience building automation use cases and standardized runbooks to improve operational efficiency and consistency
  • Strong coordination across infrastructure, cloud, application, and cybersecurity teams
  • Working knowledge of Zero Trust, OT segmentation, and enterprise compliance frameworks
  • Ability to translate telemetry, logs, and metrics into actionable insights and improvements


What You'll Need
  • 7+ years of progressive experience in network engineering or network operations lead role
  • Strong hands-on expertise with Cisco, Meraki, Zscaler, enterprise routing and switching, firewalls, and secure network access technologies
  • Experience with ServiceNow CMDB, Discovery, Event Management, CSDM, and infrastructure data quality governance
  • Experience with network monitoring, automation, observability platforms, and log collector integrations
  • Demonstrated ability to manage MSP performance, review SLA and operational metrics, and drive continuous improvement through trend analysis
  • Strong documentation, communication, leadership, and cross-functional collaboration skills


Your Education
  • Bachelor's degree in Computer Science (preferred), Engineering, or a related discipline.

About Commercial Metals Company

Commercial Metals Company Careers

Join the dynamic team at Commercial Metals Company (CMC), a global leader in the manufacturing and recycling of metals, where innovation meets sustainability. At CMC, we offer a range of job opportunities that empower you to make a tangible impact on the world and our future.

Work You’ll Do

Embark on a career with Commercial Metals Company and be part of a team that’s dedicated to excellence and leadership in the industry. Our company thrives on diversity and is committed to creating an inclusive environment where all employees can flourish.

Innovate and Lead

At CMC, innovation is at the core of what we do. We are constantly seeking professionals who are ready to drive innovation and lead the industry towards sustainable practices. With CMC, you will work alongside top minds in the field to develop solutions that not only meet today’s demands but also anticipate the needs of tomorrow.

Career Growth and Development

We believe in nurturing the growth of our employees through professional development and leadership training programs. CMC offers a variety of career paths and resources to help you reach your full potential, including mentorship opportunities, workshops, and on-the-job training.

Join Our Team

Explore job opportunities at Commercial Metals Company and find a position that matches your skills and passions. We are hiring creative, curious, and motivated individuals who are ready to contribute to our team and grow their careers. Whether you’re looking for an entry-level position or a more senior role, CMC provides a platform for professional growth and innovation.

Internship Programs

Kickstart your career with a CMC internship. Our internships provide invaluable workplace experience and a chance to develop your skills in a real-world setting. Interns at CMC gain hands-on experience, working on projects that not only challenge them intellectually but also contribute to their professional growth.

Benefits and Culture

At CMC, we understand that our employees are our greatest asset. That’s why we offer competitive benefits to ensure the well-being of our team members and their families. From health and wellness programs to flexible working conditions, we strive to support our employees in every aspect of their lives.

Networking and Professional Development

Enhance your career through networking opportunities within CMC. Our employees have access to an extensive network of professionals and industry experts, which opens doors to new collaborations, ideas, and career opportunities. Engage in continuous learning and development to keep your skills sharp and your career moving forward.

Diversity and Inclusion

Diversity is the cornerstone of our success at Commercial Metals Company. We are committed to fostering an inclusive environment where every employee can thrive. Our diversity training programs are designed to educate and inspire our team, promoting an understanding of different perspectives and cultures.

Apply Now

Ready to take the next step in your career? Check out the latest job openings at Commercial Metals Company. Prepare your resume, sharpen your interview skills, and join a company that values growth, leadership, and innovation. Discover how your talents can make a difference at CMC.

Stay Connected

Keep up to date with the latest news, career tips, and job alerts from Commercial Metals Company. Join our community of driven professionals and see where your career can take you.

SEARCH COMMERCIAL METALS COMPANY JOBS

Join us at Commercial Metals Company, where your career is just as important to us as it is to you. Explore the possibilities today.
Learn more about Commercial Metals Company
Size
11,089 employees
Market Cap
$5.8 billion
Industry
Net Income
$260.2 million
Founded
1915
5 Year Trend
+18.3%
Revenue
$5.4 billion
NASDAQ

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