Health Care Service Corporation

Lead Digital Communications Consultant

Health Care Service Corporation$61K — $136K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree and 5 years’ relevant experience in business, technology, or digital marketing.
  • Deep understanding of usability concepts and user research methodologies.
  • Familiarity with current and emerging digital communication technologies.
  • Strong verbal and written communication skills.
  • Proven leadership or supervisory skills, capable of guiding and problem-solving.
  • Experience in personnel management and staff development.
  • Exceptional organizational skills with a keen attention to detail.
  • Ability to manage multiple projects simultaneously.

Responsibilities

  • Develop and implement a digital communications strategy for various audience segments.
  • Oversee daily operations of the digital communications delivery team.
  • Ensure that the digital strategy aligns with the enterprise business plan.
  • Act as the expert for outbound digital channels, providing guidance to team members.
  • Foster collaborative relationships across all organizational levels.
  • Manage and track projects to ensure timely completion and adherence to objectives.

Benefits

  • Health and wellness benefits including disability insurance and paid parental leave.
  • 401(k) savings plan with a pension plan option.
  • Generous paid time off and paid holidays.
  • Tuition reimbursement for ongoing education development.
  • Employee assistance programs to promote mental well-being.
Full Job Description
This position is responsible for the development and delivery of a digital communications strategy for one or more audience segments (member, employer, broker, or employee) which supports the enterprise business plan. Implementing the determined strategy; handling the day-to-day operations of the digital communications development and delivery team;. And ensure realization of anticipated benefits can perform job with little or no oversight or guidance from manager. Considered expert and/or go-to person for outbound digital channels. Required Job Qualifications • Bachelor’s degree and 5 years’ experience of diverse business and technology experience understanding of the business and industry the technology is supporting OR usability concepts and various qualitative and quantitative user research methodologies OR electronic marketing technology, customer relationship management (CRM), and integrated marketing strategies OR in a web production environment. • Understand the limitations of the platform when designing new features and enhancements. • Knowledge of current and emerging digital communications related technologies (i.e., Web 2.0) • Clear and concise verbal and written communication skills. • Leadership or Supervisory and problem-solving skills. • Personnel management and staff development skills with the ability to lead and motivate staff. • Organizational skills and attention to detail. • Project planning skills ability to manage multiple projects at one time. • Experience in building working relationships across all organizational levels. • Experience utilizing MS Office Products. Preferred Job Qualifications • Bachelor’s degree in marketing, Business Administration, Communications, or Informatics. • Knowledge of search engine optimization, tagging and source codes. • Health insurance, healthcare or other highly regulated industry experience is preferred. • Previous experience with Adobe Experience Manager Sites and Assets or similar content management system/digital asset manager #LI-Flex #LI-CH1 INJLF Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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