Lead Data Product Owner

CenterWell Primary Care$115K — $158K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 6-10+ years in data product ownership or analytics delivery
  • Strong ability to write high-quality user stories and acceptance criteria
  • Comfortable with SQL for data exploration and validation
  • Experience with established governance frameworks
  • Strong stakeholder management skills across diverse teams

Responsibilities

  • Own and prioritize the data product backlog for CWP and CWSP
  • Write clear, testable user stories reflecting consumer needs
  • Ensure modernization efforts result in managed data products
  • Apply existing data governance models consistently
  • Improve data products for self-service analytics and AI readiness
  • Partner with teams to expose data for digital and operational experiences
  • Operate in a SAFe Agile environment with backlog discipline

Benefits

  • Medical, dental and vision insurance
  • 401(k) retirement savings plan
  • Paid time off including personal holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability insurance
  • Life insurance
  • Emphasis on whole-person well-being
Full Job Description
The Lead Data Product Owner supports the lifecycle of CenterWell Pharmacy (CWP) and CenterWell Specialty Pharmacy (CWSP) data products, ensuring data assets are trusted, governed, discoverable, and reusable across analytics, operational workflows, digital experiences (web/mobile), and emerging AI-enabled self-service.

This role translates CWP and CWSP business needs into high-quality user stories and a well-managed backlog, enabling engineering teams to deliver reliable, productized data-particularly as legacy pharmacy datasets are modernized and migrated to Databricks.

The role partners closely with the Lead Data Product Manager - CWP/CWSP, who owns product strategy and outcomes. The Lead Data Product Owner is primarily execution-focused, responsible for story definition, backlog management, delivery alignment, and ensuring existing governance and stewardship models are consistently applied and aligned with enterprise data policy within an Agile SAFe environment.

The Lead Data Product Owner is accountable for ensuring CenterWell Pharmacy data-across mail-order, retail, and specialty fulfillment-reaches consumers as well-defined, governed, and reusable data products. As CWP/CWSP modernizes legacy pharmacy data to Databricks, this role makes sure those datasets are not just moved, but productized: documented, quality-managed, and ready to power analytics, operational workflows, and member-facing digital experiences.

This position requires an individual who can operate at the strategy level when needed, but is primarily detail-oriented and execution-focused-able to define requirements, manage backlogs, write SAFe features and user stories, align stakeholders, and drive delivery with engineering teams.

Key Responsibilities

1) Own the CWP & CWSP Data Product Backlog (New + Legacy)
  • Partner with the Lead Data Product Manager - CWP/CWSP to translate pharmacy strategy into a prioritized, story-driven backlog.
  • Maintain an inventory of CWP and CWSP data products (e.g., prescription/refill journey, fulfillment milestones, operational status, specialty patient journey, clinical interventions, member experience signals).
  • Identify high-value legacy datasets-especially those critical to specialty pharmacy operations and member-facing digital experiences-that require clarification, remediation, or protection during modernization.
  • Ensure backlog prioritization drives measurable outcomes such as improved self-service adoption, reduced time-to-insight, fewer data defects, and stronger downstream product enablement.

2) User Story Leadership (Primary Execution Responsibility)
  • Write clear, testable user stories that reflect CWP and CWSP consumer needs (analytics, operational, reporting, digital web/mobile).
  • Decompose complex cross-entity requirements into incremental stories (e.g., curated fulfillment datasets, specialty-specific views, governed extracts for digital experiences).
  • Define acceptance criteria that reinforce:
    • Correct business semantics
    • Data quality expectations
    • Documentation completeness
    • Readiness for consumption

3) Productize Data During Modernization / Migration to Databricks
  • Ensure CWP and CWSP data modernization efforts result in managed data products, not unmanaged technical artifacts.
  • Partner with engineering and architecture to ensure migrated datasets meet established standards for:
    • Business definitions and consistent semantics
    • Lineage and dependency visibility
    • Versioning and change management
    • Reconciliation and validation for cutover (especially fulfillment, clinical, and financial data)

4) Sustain and Operationalize Existing Data Governance & Stewardship

(Apply and reinforce existing models-do not create net-new frameworks.)
  • Apply and reinforce existing governance and stewardship models across CWP and CWSP data products.
  • Ensure datasets consistently align with enterprise data policy, standards, and decision rights.
  • Partner with data governance, stewardship, and domain leaders to:
    • Maintain clear ownership and accountability for CWP and CWSP datasets
    • Ensure required metadata, glossary alignment, and documentation remain current
    • Identify gaps where governance standards are not consistently applied and convert them into backlog items
  • Support ongoing data quality management by:
    • Translating existing CDEs and quality rules into actionable delivery stories
    • Tracking recurring defects and ensuring fixes are prioritized and durable
  • Ensure dataset lifecycle practices (retention, deprecation, evolution) are followed in alignment with corporate policy and any applicable specialty pharmacy regulatory requirements.

5) Enable Self-Service Analytics & AI Readiness Through Consistency
  • Improve usability and trust by ensuring CWP and CWSP data products consistently meet established standards for:
    • Definitions and naming conventions
    • Documentation, examples, and common query patterns
    • Secure access and entitlement patterns
  • Ensure data products are reusable across teams and use cases-supporting future AI self-service layers by strengthening consistency, labeling/semantics, and discoverability.

6) Support Downstream Product Experiences (Web/Mobile & Operational) via Data Contracts
  • Partner with digital and operational product teams to expose data appropriately-e.g., reliable data products representing "where a refill is in its journey" or "specialty patient onboarding status" for web/mobile experiences.
  • Define and maintain data contracts with consumers that clarify:
    • Availability and freshness expectations
    • Schema evolution and change notification
    • CWP vs. CWSP consumer responsibilities where datasets differ

7) Deliver Through SAFe Agile with Strong Backlog Discipline
  • Operate within SAFe with a story-first mindset:
    • Participate in PI Planning, refinement, and ART ceremonies
    • Ensure backlog readiness and dependency clarity
    • Write and manage Features and User Stories with clear acceptance criteria
  • Coordinate across engineering, analytics, platform, security/compliance, and CWP/CWSP business stakeholders.
  • Track delivery and product health metrics such as adoption, quality incidents, freshness SLAs, completeness, and consumer satisfaction.

Use your skills to make an impact

Required Qualifications
  • Bachelor's degree (or equivalent experience)
  • 6-10+ years in data product ownership, analytics delivery, analytics product ownership, or related roles
  • Strong ability to write high-quality user stories and acceptance criteria for data products
  • Comfortable performing SQL-based data exploration/validation (not expected to code pipelines, but able to query data to support requirements and problem-solving)
  • Experience working within established governance frameworks and aligning delivery to enterprise standards
  • Strong stakeholder management: able to align domain SMEs, engineering, analytics, and leadership around shared definitions and priorities

Preferred Qualifications
  • Experience with Databricks / lakehouse modernization (or similar platform migrations)
  • Experience supporting pharmacy fulfillment, specialty pharmacy, or member-facing digital products
  • Familiarity with DAMA-DMBOK2 concepts applied pragmatically (governance, metadata management, data quality management, stewardship)
  • Healthcare, pharmacy, claims, or regulated data environment experience
  • Demonstrated experience productizing data assets: improving governance, metadata, usability, quality, and adoption-not just moving data
  • Proven ability to operationalize governance through delivery, not process creation
  • Proven ability to work effectively in SAFe / Agile environments, including writing Features and User Stories and participating in PI planning and refinement
  • Strong competency in data concepts: data modeling and semantics, metadata, lineage, quality, stewardship, and lifecycle management


Work at Home RequirementsTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-16-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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