Job details
Job Role
Lead Consultant - US
Work Location
Reno, NV
State / Region / Province
Nevada
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
145657BR
Lead Consultant Reno, NV The Lead Consultant - You'll be the catalyst for transformation-leading initiatives that modernize workflows, embed AI into daily operations, and deliver results that matter. You'll work directly with clients to understand their challenges, design solutions that drive efficiency, and lead cross-functional teams to bring those solutions to life. Your leadership will ensure that every project not only meets its goals but also sets a new standard for how we work.
You are an ambitious, upbeat, and driven individual who wants to work for one of the world's leading technology and consulting companies, Infosys. You bring strong technological acumen and a clear understanding of how it drives digital transformation across intelligent cloud and edge ecosystems. And finally, you are a person who enjoys working with colleagues from all over the world, people from Ireland, Singapore, Mexico, the Philippines, India and the US.
Location for this position is Reno NV. WFO Required
Responsibilities: - Lead the planning, execution, and delivery of process improvement and AI transformation projects from concept to completion.
- Serve as a people leader-coaching, mentoring, and developing team members to reach their full potential.
- Partner with clients to uncover pain points, define success metrics, and co-create solutions that deliver measurable ROI.
- Analyze and map existing workflows, identifying opportunities for AI-driven automation and optimization.
- Foster a culture of collaboration, accountability, and continuous improvement within your team.
- Coordinate and inspire cross-functional teams, including operations, engineering, data science, training and quality to achieve project milestones.
- Establish and track KPIs to measure adoption, efficiency gains, and business impact.
- Manage project budgets, timelines, and resources while proactively addressing risks and dependencies.
- Lead change-management strategies to ensure smooth adoption of new processes and technologies
- There is the potential for travel in the above locations, you should be willing and able to do so.
Basic Qualifications: - Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Minimum of 8 years of experience related to the Job Description.
Preferred Qualifications: - Project management experience, with a strong focus on process improvement and/or technology transformation.
- Demonstrated experience as a people leader-mentoring, coaching, and developing high-performing teams.
- Proven success in client-facing roles, building trust and delivering value.
- Experience leading cross-functional teams and influencing stakeholders at all levels.
- Working knowledge of AI concepts, tools, and their application in business process optimization.
- Strong analytical skills with the ability to turn data into actionable strategies.
- Results-oriented mindset with a track record of delivering measurable outcomes.
- Excellent communication, facilitation, and stakeholder management skills.
- PMP, Prosci, Lean Six Sigma, or Agile certification preferred.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
