Position Scope

We are seeking a Cloud and Security Team Lead to support our IT team by being responsible for the daily leadership and operational management of the organization's IT infrastructure in a 24x7x365 environment.  This is a great opportunity for a problem solving individual who enjoys working with a high performing and innovative team while making an impact.

 

Responsibilities

Key Responsibilities

• Leadership: Lead and support the daily activities of NACG’s cloud and infrastructure team. Provide guidance, mentorship, and coaching to ensure effective teamwork, technical proficiency, and professional growth. (This leadership applies to NACG’s internal team, not subsidiary teams.)
• Operational Oversight: Manage and prioritize day-to-day operational tasks—including monitoring, maintenance, incident response, and service requests—for NACG’s core environment and shared infrastructure services used by subsidiaries. Ensure stability and availability across these environments.
• Service Reliability and Performance: Oversee proactive maintenance and capacity planning to ensure optimal system performance, scalability, and minimal downtime for both NACG and subsidiary-supported infrastructure services.
• Incident and Problem Management: Lead incident response efforts for infrastructure services impacting NACG or its subsidiaries. Coordinate communications and ensure thorough root cause analysis and follow-up improvements.
• Process Improvement: Identify operational inefficiencies and drive enhancements to procedures, documentation, and automation to improve reliability and efficiency across all supported environments.
• Collaboration and Coordination: Work closely with application teams, service owners, and subsidiary IT contacts to ensure that shared infrastructure services are aligned, secure, and operating effectively. (Coordination—not management—of subsidiary resources.)
• Compliance and Standards: Ensure operational activities follow established security, compliance, and governance frameworks (including SOX and NIST-aligned controls). Support audit and reporting requirements across NACG and subsidiary-impacting infrastructure services.
• Knowledge and Documentation: Maintain comprehensive operational documentation, SOPs, and knowledge base articles to ensure consistency and clarity for internal teams and subsidiary stakeholders who rely on NACG-provided services.
• On-Call and Availability: Provide leadership for on-call rotations, ensuring effective coverage and timely response to infrastructure issues affecting NACG or its subsidiaries. Maintain an onsite presence with flexibility for after-hours support as needed.

Qualifications

What Makes You the ONE

 

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related discipline; equivalent experience in IT operations and leadership will also be considered.
• Formal leadership or management training (e.g., people leadership, coaching, or organizational management) is strongly preferred.
• Certifications in service management or governance (such as ITIL Foundation) are considered valuable assets.
• Technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are beneficial but secondary to demonstrated leadership and team management experience.
• Demonstrated commitment to continuous professional growth, including leadership development and staying current with evolving infrastructure and cloud practices.

Summary

What’s Next

After you send us your resume, our Recruitment team will work with the hiring division to determine candidates we’d like to meet with.  Only people who are short-listed will be contacted for an interview. 

If you are chosen to move forward in our hiring process for our Acheson Head Office, you will be scheduled to undergo and successfully pass the following pre-employment testing:

• Breath Alcohol Test
• Urine Drug Test
• Reference and/or Background check including Criminal Record Check

We know you see tons of job postings every week so thanks for making it this far. If you feel like you would be a great fit for a fast-paced construction and mining company where you will be rewarded on a daily basis, please apply - we promise it’s worth it.