Lead Business Partner - Store Communications

Target Brands, Inc.

$95K — $171K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Four-year degree or equivalent experience
  • 7+ years in communications or related disciplines, preferably in retail
  • Proven success in influencing leaders in complex organizations
  • Experience leading large-scale communication initiatives
  • Strong business acumen relating to operational realities
  • Exceptional writing and communication skills
  • Advanced skill in Microsoft Office and communication tools

Responsibilities

  • Lead communication strategy for Store Operations and enterprise priorities
  • Establish governance and prioritization for store communications
  • Align communication strategies with business and operational goals
  • Influence communication practices across multiple teams
  • Translate business strategies into clear communication plans
  • Use metrics to evaluate effectiveness and improve communication
  • Identify communication risks and develop mitigating strategies

Benefits

  • Comprehensive health benefits including medical, vision, dental, and life insurance
  • 401(k) plan
  • Employee discount
  • Short-term and long-term disability insurance
  • Paid sick leave and paid national holidays
  • Paid vacation
Full Job Description
The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

LEAD BUSINESS PARTNER PLANNING & DELIVERY - STORE COMMUNICATION

CLASSIFICATION: Exempt
DATE: September 2026

As a Lead Business Partner, Planning & Delivery - Store Communications, you will define and lead communication strategies that enable stores to successfully execute enterprise priorities. You will serve as a trusted advisor to senior leaders, balancing business objectives, operational realities, and team member experience to deliver clear, coordinated, and actionable communications for Target's store teams.

In this role, you will establish communication planning and governance practices, drive cross-functional alignment, and influence how information is prioritized and delivered to stores. You will champion continuous improvement while ensuring communications support operational excellence and field readiness.

  • Lead communication strategy, planning, and delivery for major Store Operations initiatives and enterprise priorities.
  • Establish communication governance, prioritization frameworks, and planning routines that ensure stores receive coordinated, actionable, and relevant communications.
  • Partner with senior leaders and cross-functional stakeholders to align communication strategies with business objectives and operational goals.
  • Influence communication approaches across Store Operations, Field Leadership, HQ teams, and Centers of Excellence to improve execution and team member experience.
  • Translate complex business strategies and operational changes into clear communication plans that support field readiness and successful execution.
  • Leverage business insights, feedback, and performance metrics to evaluate communication effectiveness and drive continuous improvement.
  • Identify communication risks, organizational impacts, and execution challenges while developing mitigation strategies that support operational stability.
  • Lead communication best practices and process improvements that reduce complexity and improve the effectiveness of store communications.
  • Ability to participate in an on-call rotation supporting urgent operational communications, including nights, weekends, holidays, and other non-standard business hours as business needs require.
  • Core responsibilities may change based on business needs.


About you:
  • Four-year degree or equivalent experience
  • 7+ years of experience in communications, communication strategy, employee communications, content strategy, change management, or related disciplines, preferably supporting retail operations or large frontline workforces
  • Demonstrated success influencing leaders and driving alignment across complex, highly matrixed organizations
  • Experience leading large-scale communication initiatives, operational transformations, or enterprise change efforts
  • Strong business acumen with the ability to balance enterprise priorities, operational realities, and team member experience
  • Exceptional writing, editing, storytelling, and communication skills
  • Strong analytical, critical thinking, and problem-solving capabilities
  • Advanced proficiency in Microsoft Office, including PowerPoint, Excel, Teams, SharePoint, and communication planning tools
  • Proven ability to evaluate, influence, and drive adoption of AI-enabled capabilities and emerging technologies that improve communication effectiveness, operational efficiency, and team member experience at scale.


Preferred Skills:
  • Deep understanding of retail operations, store execution, and frontline team member experience
  • Expertise developing and leading enterprise communication strategies for large, distributed workforces
  • Advanced writing, editing, and storytelling skills, including experience translating complex business strategies into clear, actionable communications
  • Proven ability to serve as a trusted advisor and communications partner to senior leaders
  • Strong knowledge of communication governance, prioritization, content strategy, and communication lifecycle management
  • Experience leveraging data, feedback, and performance metrics to inform communication strategy and measure effectiveness
  • Strong facilitation, stakeholder management, and influence skills in highly matrixed environments
  • Experience leading organizational change, business transformation, or large-scale operational initiatives
  • Experience coaching, mentoring, and developing communication talent
  • Advanced experience with SharePoint, Smartsheet, communication planning tools, and enterprise communication platforms


This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Application deadline is : 09/29/2026

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