Job Description

Lead, Business Operations Digitalization

In this position...

The Lead, Business Operations Digitalization supports the "Operating System" of the Global Supply Chain Business Office by driving operational excellence through standardized processes, cross-functional alignment, and advanced digital solutions. This role is a key enabler to the Supply Chain leadership team, ensuring efficient execution and agility through technology-driven transformation.

Reporting to the Senior Manager, Business Operations & Performance, the Analyst identifies process gaps, translates strategic priorities into scalable workflows, and architects the tools and backend systems that enable execution at scale. This role requires a strong builder mindset, with emphasis on developing technical solutions that modernize and streamline supply chain operations.

What you'll do...

* Design and implement standardized operating rhythms supported by digital tools and automated workflows

* Develop data-driven dashboards and reporting solutions to drive alignment and visibility across supply chain functions

* Lead process optimization efforts by eliminating manual work and deploying scalable, system-based solutions

* Identify tooling gaps and design/build backend systems, integrations, and automation frameworks from scratch

* Partner cross-functionally with IT, Finance, HR, and Product Development to align tools, data, and processes

You'll have...

* Bachelor's degree in Supply Chain, Business, Engineering, Computer Science, or related field

* 5+ years of experience in supply chain, business operations, analytics, or technical roles in a complex organization

* 5+ years of experience designing and implementing scalable processes, systems, or digital solutions

* 5+ years of experience working with data platforms, analytics tools, and automation technologies

* Expert-level proficiency in SharePoint, PowerPoint, and Microsoft 365 ecosystem

* Expert-level ability to design and build digital tools, including backend systems and workflow automation

* Strong experience with data platforms and tooling (e.g., Power BI, Power Automate, Fabric, or similar)

* Working knowledge of coding and backend development (e.g., Python, SQL, APIs)

* Proven ability to identify tooling gaps and independently architect and build scalable solutions from scratch

* Advanced knowledge of leveraging AI (e.g., LLMs, copilots, automation frameworks) to streamline operations and enhance decision-making

Even better, you may have...

* Master's degree in a relevant field

* Experience in global supply chain or manufacturing environments

* Experience integrating enterprise systems (e.g., ERP, data platforms, workflow tools)

* Familiarity with product, platform, or solution development approaches within operations

* Experience applying AI/ML solutions in operational or supply chain contexts

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-RR2