Mastec Inc

Lead Application Engineer

Mastec Inc$95K — $125K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or equivalent required
  • Master's in engineering or MBA preferred; PhD a plus
  • 5-7 years of relevant experience in project management and operations
  • Experience in customer support for product application and training
  • Strong skills in project management and quality assurance
  • Demonstrated ability in risk assessment and financial insights
  • Proven leadership with effective communication of technical concepts

Responsibilities

  • Identify application engineering efforts for customer needs
  • Recommend products and provide customized solutions
  • Support innovation by leveraging customer feedback for new business
  • Execute testing and report on technical requests to customers
  • Consult and document value generation for customer use cases
  • Perform technical visits and support customer interactions
  • Conduct root cause analysis and corrective action on performance complaints
  • Engage with application equipment to enhance customer processes
  • Prepare technical documentation and presentations for various stakeholders
  • Lead customer training sessions on product applications
  • Harmonize and administer laboratory test methods and documentation

Benefits

  • Affordable health insurance plans starting on day one
  • Paid time off including sick, vacation, and volunteer time
  • 401k matching and financial performance bonuses
  • Comprehensive family support including parental leave and fertility assistance
  • Opportunities for career growth with tuition reimbursement and skill development courses
Full Job Description
About this Position
Thisposition is with our Adhesive Technologies business unit - where we empower ourpeople to transform industries and provide our customers with a competitiveadvantage through adhesives, sealants and functional coatings. This role can be based in Rocky Hill, CT, South Bend IN, or Elkhart, IN.

Dare to learn new skills, advance in your career andmake an impact at Henkel.
What you'll do
  • Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts
  • Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers
  • Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements
  • Plan, execute testing, and report on Customer Technical Requests and communicate results to customers
  • Consult customers on solutions generating value for their use cases and documenting value in Leverage Point
  • Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in the HLSN tool and the ACE system
  • Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints
  • Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes
  • Prepare internal and external technical whitepapers and make presentations to internal work groups and customers
  • Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel
  • Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods
  • Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams
  • Respect and promote the Henkel SHEQ rules
  • Provide application support for various projects assigned by a supervisor
What makes you a good fit
  • Bachelor's degree in engineering or equivalent
  • Master's degree in engineering or MBA preferred, PhD a plus
  • 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis
  • Customer support experience (providing product application preparation and training)
  • Project management, quality management, laboratory, and field support skills
  • Experience across risk assessment, finance, marketing, and sales functions
  • Ability to build trusted customer relationships and communicate complex technical concepts effectively
  • Demonstrated leadership skills with a strong sense of urgency and ownership
Some benefits of joining Henkel
  • Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance:Paid time off including sick, vacation, holiday and volunteer time, flexible& hybrid work policies (depending on role), and vacation buy / sellprogram
  • Financial: 401kmatching, employee share plan with voluntary investment and Henkel matchingshares, annual performance bonus, service awards and student loanreimbursement
  • Family Support:12-week gender neutral parental leave (up to 20 weeks for parents givingbirth), fertility support, adoption & surrogacy reimbursement, discountedchild and elderly care, and scholarships
  • Career Growth: diversenational and international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement

Thesalary range for this role is $95,000.00 and $125,000.00. This range represents thegood-faith minimum and maximum wages the Company reasonably expects to offerfor this role at the time of posting. In addition to base salary, thisposition may be eligible for incentive pay or other forms of compensation, asapplicable. The Company also offers a comprehensive benefits package asdescribed above. Actual compensation will be based on factors such as thecandidate's skills, experience, education, training, and work location. Thisposting is intended to comply with all applicable state and local paytransparency laws.

Henkeldoes not accept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.

About Mastec Inc

MasTec is an infrastructure engineering and construction company that serves the utility, communications, and government industries. The company is specialized in the engineering, building, installation, maintenance, and upgrade of energy, utility, and communications infrastructure, including electrical utility transmission and distribution; power generation; natural gas and petroleum pipelines; wireless, wireline, and satellite communications; wind and solar farms; and water and sewer systems. MasTec was founded in 1994 and is based in Coral Gables, Florida.

Mastec Inc Careers

Join the dynamic team at Mastec Inc, a leader in infrastructure construction, where innovation meets professional excellence, creating a thriving environment for career growth. At Mastec Inc, we are committed to building a diverse and inclusive workforce, reflecting our dedication to leadership and innovation in the industry.

Work You'll Do

At Mastec Inc, you'll be part of a company that values your skills and supports your professional growth. Our team is at the forefront of the construction industry, leading projects that redefine landscapes and communities. With Mastec Inc, your work will not only be challenging and rewarding but also pivotal in shaping the future of infrastructure.

Explore Job Opportunities

Whether you're a seasoned professional or just starting your career, Mastec Inc offers a range of job opportunities and employment paths, including full-time positions and internships. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is equipped to succeed from the interview through to their long-term career journey.

Innovate and Lead

Join a culture of innovation where your ideas can lead to significant advancements in construction methods and technologies. Mastec Inc encourages a culture of leadership and continuous improvement, where every team member is a key player in driving success.

Grow With Us

Career growth at Mastec Inc is not just a possibility—it's a priority. We are dedicated to providing professional development and diversity training that ensures every employee has the tools to advance and excel. From networking opportunities within the industry to leadership training programs, your potential for growth is limitless.

Benefits and Culture

Mastec Inc is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. Our culture is built on a foundation of respect, integrity, and commitment, making Mastec Inc not just a great place to work, but a community.

Internship Programs

Kickstart your career with a Mastec Inc internship, where you can apply your academic knowledge in a real-world setting. Gain invaluable experience, develop essential industry skills, and build a network of professional contacts. Our internships provide a robust platform for learning and growth, setting the stage for a successful career.

Join Our Team

Ready to take the next step in your career? Explore the open positions at Mastec Inc and find where your skills, passion, and ambitions can make a difference. We are continuously looking for curious, creative, and solution-driven team players who are ready to drive innovation and excellence in the construction industry.

Stay Connected

Keep up to date with the latest at Mastec Inc through our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Learn more about Mastec Inc
Size
27,000 employees
Market Cap
$6.4 billion
Industry
Net Income
$322.8 million
Founded
1929
5 Year Trend
+9.1%
Revenue
$6.3 billion
NASDAQ

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