This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Job Description Summary:

Lead – Advanced Analytics (Broadband Acquisition)

AT&T’s internet products (Fiber and AT&T Internet Air) are rapidly growing. Join a dynamic team of experts focused on developing strategic insights to accelerate our Consumer Broadband portfolio.

Our team uses advanced analytics and strategic thought leadership to help deliver short-term and long-term priorities. Responsibilities include supporting new and ongoing sales, retention, and convergence initiatives and providing insights to help form, optimize, and evolve customer lifecycle strategy.

As a Lead, you will be responsible for performing program-level analytics for offers, promotions, pricing, product trials & launches, and development of insights across sales channels at a national and local market level. You will work closely with key partners to perform root-cause, statistical, and other data-analysis techniques to collect and explore data, uncover trends, and deliver business insight and recommendations that create immediate value.

Key Roles and Responsibilities:

• Expected to lead large, complex, cross-functional analytics projects that may span across multiple business units and analytics teams

• Gather, analyze, and interpret a wide variety of data to evaluate performance and make predictions on future outcomes

• Advise business partners and leadership with regards to patterns, relationships, and trends to make recommendations and align business direction

• Develop and automate visualization as well as create executive material in support of findings

• Tell the story about what is happening and why – the role focuses on insights and what they mean to the business rather than rote reporting

Qualifications:

• Experience in sales analytics, customers insights, research methods, structured analysis, sampling techniques

• Deep technical knowledge (SQL coding experience) and analytical skills to interpret data results (Power BI/Tableau experience)

• Strong Excel skills are required, along with experience managing large, complex data sets

• Experience in presentation design, development, delivery, and communication skills to present analytical results and recommendations

• Ability to effectively manage and balance priorities for long-term projects and short-term ad-hoc requests

• Strong understanding of internal business segments and stakeholders

• Strong financial acumen

• Prior experience in broadband and/or the communications industry is preferred

Principle Functional Skills / Competencies associated with this Title:

• Analytical Thinking

• Business Intelligence

• Business Statistics

• Conceptual Thinking

• Data Gathering and Reporting

• Knowledge of Organization

• Project Management

• Qualitative Research

• Quantitative Research

• Statistical Analysis and Measurement

• Experience with Analytics and BI tools such as SQL, Python, R, Tableau, Palantir, etc.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired from an accredited University in a Quantitative field of study such as Data Science, Math, Statistics, Engineering or Physics. 5+ years of related experience. Certification is required in some areas.

Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

• Contact with Customers/Candidates/Clients

• Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

• Handling/Proximity to Sensitive Information

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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