The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

• Recruit, Manage and Develop Support Staff:
• Hire, train & on-board staff on office procedures, policies, and job expectations
• Prioritize and allocate support staff resources to meet the business needs of the law office
• Manage the quality and efficiency of support staff performance and effectively coach and develop support staff through mentoring, cross training and identifying development opportunities.
• Office Administration:
• Accountable for training and driving utilization of technology to ensure smooth workflow efficiency.
• Support implementation of new workflow processes/procedures and vendor products/services within assigned office(s).
• Ensure office supplies are adequate, and equipment is fully operational.
• Oversee the maintenance and modifications of legal forms and templates, standardization of templates (letters, forms, pleadings).
• Information Management, Financial Reporting and Compliance Support :
• Oversee appropriate usage of case management system by staff to ensure data integrity and compliance with Staff Counsel/Claim Legal guidelines, policies and best practices.
• Manage office finance administration, ensure compliance with company and Staff Counsel/Claim Legal financial policies.
• Assist office leadership team with utilization, analysis and completion of reports, such as monthly management information reports as requested.
• Perform other duties as assigned.

• Bachelor's Degree.
• This position will require traveling to other office locations: Hartford, CT and Hamden, CT.
• 5+ years of prior experience as a legal assistant or other legal support professional.
• 2+ years direct management experience in a law office or corporate law office experience.
• Excellent communication skills both written and verbal.
• Expert knowledge of law office procedures and local court/jurisdiction rules and procedures.
• Ability to multi-task and prioritize work.
• Highly proficient in Microsoft Office Word, Outlook and Excel as well as usage of a case management system and other software applications.
• Able to maintain strict confidentiality.
• Ability to lead change and influence others (including leaders) within and across offices.
• Strong project management skills.

• 5 years of prior experience as a legal assistant or other legal support professional.
• The ability to travel to different office locations if necessary.

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.