Do you enjoy helping law firms navigate complex technology and research transformations while building trusted client relationships?

Are you excited to create long-term strategies that connect traditional legal research resources with innovative digital and AI-enabled solutions?

About the Role

As a Print Client Manager, you will serve as a strategic advisor to large law firm customers, helping them navigate the transition from print resources to digital and AI-enabled legal research solutions. You will develop long-term account strategies, build trusted relationships with key stakeholders, and collaborate across teams to deliver customer-focused outcomes while protecting and evolving important customer portfolios.

Responsibilities

• Serve as the strategic owner of assigned print portfolios within Large Law accounts.
• Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions.
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership.
• Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms.
• Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives.
• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem.
• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners.
• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

Requirements

• Strategic account management, customer success, consulting, or B2B sales experience.
• Demonstrated ability to manage complex customer relationships with executive stakeholders.
• Strong consultative communication, negotiation, and relationship-building skills.
• Experience developing account strategies and managing long-term customer portfolios.
• Ability to collaborate effectively across cross-functional teams.
• Experience using CRM platforms such as Salesforce.
• Strong organizational and project management skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Primary Location Base Pay Range: Home based-Ohio $77,300 - $143,500. Total Target Cash Range: $119,000 - $221,000.U.S. National Base Pay Range: $81,400 - $151,100. Total Target Cash Range: $125,300 - $232,700. Geographic differentials may apply in some locations to better reflect local market rates.Base Pay Range for CO is $81,400 - $151,100. Total Target Cash Range for CO is $125,300 - $232,700. Base Pay Range for IL is $85,500 - $158,600. Total Target Cash Range for IL is $131,500 - $244,300. Base Pay Range for Chicago, IL is $89,600 - $166,200. Total Target Cash Range for Chicago, IL is $137,800 - $255,900. Base Pay Range for MD is $85,500 - $158,600. Total Target Cash Range for MD is $131,500 - $244,300. Base Pay Range for NY is $89,600 - $166,200. Total Target Cash Range for NY is $137,800 - $255,900. Base Pay Range for New York City is $93,600 - $173,700. Total Target Cash for New York City is $144,000 - $267,500. Base Pay Range for Rochester, NY is $77,300 - $143,500. Total Target Cash Range for Rochester, NY is $119,000 - $221,000. Base Pay Range for OH is $77,300 - $143,500. Total Target Cash Range for OH is $119,000 - $221,000. Base Pay Range for NJ is $98,483 - $157,317. Total Target Cash Range for NJ is $158,466 - $253,134.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 09/03/2026.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.