🛠️ Job Responsibilities:

• Lead Inland First Mile operations to ensure reliable, predictable, and cost-efficient delivery performance across all transportation modes.

• Set and drive annual operational targets, using performance metrics and KPIs to monitor service quality and proactively address deviations from product or customer standards.

• Drive operational excellence and continuous improvement, collaborating closely with CX, Procurement, Finance, Product, HSSE, and CI teams to optimize processes, controls, and standardization.

• Build and develop a high-performing Inland Delivery organization, leading managers and teams, attracting and retaining talent, and ensuring capability development aligned with global standards, safety, and local regulations.

• Optimize cost to serve and operational capacity, balancing internal resources, GSC, and third-party operations while providing market and customer insights to support growth, retention, and business decisions.

🎯 What We’re Looking For:

• Minimum of 5 years of experience as a people manager, leading teams directly.

• Strong experience in landside / inland operations.

• Knowledge of Lean / Continuous Improvement practices (Green or Black Belt preferred).

• Ability to understand, explain, and manage P&L.

• Conversational level of English.

If you’ve read this far, we’re glad to know you’re interested in the position. And if you’re ready to use your skills to make a difference, we hope you’ll apply for our vacancy. Apply now!