Landscape Maintenance Account Manager

Mariani Enterprises LLC

$75K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in horticulture, landscape management, or related fields
  • Proven ability to manage high-end clientele expectations
  • Strong organizational skills for handling multiple priorities
  • Attention to detail in quality and service delivery
  • Team player with collaborative mindset

Responsibilities

  • Conduct regular site walks to assess landscape health and document activities
  • Create detailed picture punch lists for client tasks
  • Engage in weekly client communication to ensure satisfaction and foster referrals
  • Identify and manage landscape enhancement projects
  • Operate and update irrigation systems to ensure optimal plant health
  • Oversee maintenance services and perform horticultural tasks as needed
  • Collaborate with crews to enhance work quality and team relations

Benefits

  • 401(k) plan with company match
  • Comprehensive medical, dental, and vision insurance plans
  • Flexible spending account (FSA) and health savings account (HSA) options
  • Long-term disability and life insurance coverage
  • Generous paid time off policy
  • Tuition reimbursement after one year of employment
  • Access to PerkSpot employee discount program
Full Job Description
Job Description:

Lifescape Colorado is seeking organized, knowledgeable, client-centric individuals to join our team as a Garden Manager! The Landscape Maintenance Account Manager or "Garden Manager" (GM) is responsible for planning, directing, and overseeing the financial and horticultural success, satisfaction, and retention of a specific book of assigned clients. The GM is responsible for excellent client and team communication, along with identifying, proposing, estimating, selling, coordinating, and directing landscape enhancement opportunities on clients' properties. The GM is always looking for opportunities to cooperate, solve problems, provide excellent customer service, and create and maintain beautiful landscapes.

Responsibilities:
  • Site Walks: Perform regular garden walks (weekly or bi-weekly) on assigned properties and maintain accurate logs of activities. Gauge overall landscape status and health, identify tasks to be performed by base services, enhancements, or irrigation crews, and occasionally perform minor landscape maintenance tasks on site.
  • Picture Punch Lists: Consistently produce picture punch lists to identify client requests or tasks to be performed by the regular base services crew.
  • Weekly Communication: Maintain professional relationships with all clients to ensure satisfaction, promote sales, and referrals through consistent weekly communication.
  • Enhancements: Actively identify, estimate, sell, and manage landscape enhancement opportunities.
  • Irrigation Management: Regularly operate irrigation systems (physical controller operation and various cloud-based smart systems). The Garden Manager is responsible for irrigation programming updates onsite.
  • Garden Quality: Responsible for overall success of the landscape by managing maintenance services, plant health care, and irrigation. Occasionally perform these tasks yourself as needed.
  • Crew Interaction: Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect


Desired Qualities:
  • Experienced at balancing and organizing many different priorities
  • Previous experience with high-end clientele
  • Detail oriented and able to trust and follow the process
  • A Team Player.
  • Background in horticulture, garden/estate management, landscape architecture, and or other applicable green industry experience


The Perks

  • 401(k) plan with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • FSA/HSA
  • PerkSpot
  • Long-Term Disability and Life Insurance
  • Paid time Off
  • Tuition Reimbursement (after one year of service)


Pay Transparency

Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Position Range:

$75,000 - $110,000 plus commission and bonuses

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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