3+ years of client & crew management experience in commercial landscaping preferred
2 or 4-year degree in related field, or 2-3 years landscape/horticulture experience required
Hands-on experience with commercial irrigation systems, including Rainbird and Weathertrak
QAL certification highly preferred
Proficiency in MS Office, especially Excel, Word, and PowerPoint
3 years of customer service, sales, and communication experience
Organizational skills with a strong work ethic and time management
Responsibilities
Build strong customer relationships through effective communication and service
Manage crew logistics: dispatch, performance, and workload direction
Conduct proactive site quality reviews and share the findings with relevant parties
Network to generate referrals and support growth objectives
Lead contract growth in designated market areas
Assist the branch in achieving quality, retention, growth, and profitability goals
Benefits
Healthcare benefit program & 401K match
9 paid holidays plus paid vacation & sick leave
Company-paid vehicle, fuel card, cell phone, and laptop
Fun, fast-paced work environment with good work-life balance
Paid training/certification and opportunities for career advancement
Supportive company culture that encourages growth and rewards loyalty
Full Job Description
Are you our next great LANDSCAPE MAINTENANCE ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!
*This position is located in San Bernardino, CA
*RESPONSIBILITIES of Account Managers will include, but not limited to:
Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
Provide proactive site quality reviews and communicate assessments internally and externally
Network and earn referrals to help the branch achieve its new growth objectives
Lead the branch in growing its base contracts in the targeted market segments and geographic locations
Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
Are you the right fit for this role?
*SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience required to include training and managing multiple crew members/gardeners
Hands on working knowledge and experience in commercial irrigation systems to include, Rainbird IQ controllers & Weathertrak systems.
QAL is highly preferred
Strong computer skills & highly proficient in MS Office programs to include: Excel, Word, PowerPoint & Email is required for proposals a customer presentations
3 years of strong customer service, sales and communication experience, or combined comparable experience
Sound time management and organizational skills with a strong work ethic
Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
Experience in consultative sales to clients for additional services
Spanish Bilingual is highly preferred to communicate effectively with crew members
*PERKS and PLUSES:
Healthcare benefit program & 401K match program
9 paid holidays per year with paid vacation & sick leave
Company paid take home vehicle, fuel card, cell phone & laptop
Fun and fast-paced working environment with a great work-life balance
Paid training/certification and career advancement
Gothic's company culture fosters growth, inspires longevity and rewards mutual loyalty
SALARY RANGE:
$80,000 - $90,000 per year (specific compensation may vary based on overall skills, experience and location)
Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)
