Laboratory Manager

Elgin, IL 60120In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Clinical Laboratory Science or related field
  • Certified Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT)
  • Minimum 5 years in clinical laboratory, or 10 years if MLT
  • 3 years of experience in laboratory oversight and compliance
  • Leadership or supervisory experience preferred

Responsibilities

  • Manage daily laboratory operations including staffing and workflow
  • Monitor test volumes and efficiency, reporting to administration
  • Ensure compliance with regulatory standards like CLIA and CAP
  • Provide technical support for high-complexity testing
  • Supervise and mentor laboratory staff, conducting evaluations
  • Conduct internal audits and maintain quality control documentation
  • Serve as liaison between laboratory and clinical teams

Benefits

  • Opportunities for professional development
  • Collaborative work environment
  • Involvement in patient care planning
  • Comprehensive health benefits
  • Access to advanced laboratory technologies
Full Job Description

Job Description Summary

The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type0

Regular

Cost Center

CC000866 COL - Lab (DMC)

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties:

Operational Oversight:
-Managedaily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
-Supports coordinationofstaffing schedules, workload distribution, and shift coverage.
- Monitors and reportturnaround times, test volumes, and workflow efficiencyto the lab director and associated administrators.
- Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.
Technical Leadership:
- Provide technical support and troubleshooting for high-complexity testing.
-Supportstechnical specialists in the reviewandvalidation oftest results for accuracy and clinical relevance.
-Orchestratesimplementation and validation of new instruments and methodologies, collaborating with vendors and projectmanagersasrequired.
-Ensuresnewandupdatedstandard operating procedures (SOPs)areimplemented and readily accessible for Care Team Member use.

Quality & Compliance:
- Oversee quality control and quality assurance activitiesfor designated laboratories.
-Organizesand engages ininternal audits,proficiencytesting, and inspection readiness.
- Ensure proper documentation of maintenance, calibration, and QC logs.

  • Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.

Personnel Management:
- Supervise and mentor laboratory staff, including onboarding and training.
- Conduct performance evaluations and competency assessments.
- Foster a collaborative and professional work environment.

-Develops aligned professional development activities to current workforce and department needs and initiatives.

- Responsible for the hiringand human resource managementof all laboratory personnelassociated with the designated laboratory.

Communication & Collaboration:
- Serve as a liaison between laboratory staff, management, and clinical teams.
-Participatein interdisciplinary meetings and contribute to patient care planning.
- Communicate effectively with providersregardingtest results and laboratory capabilities.

Qualifications:

Education:
-Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited programor Bachelor of Science in a Biological or PhysicalSciencemeeting CLIA Federalrequirements for Technical Consultant.

  • Preferred Education: MBA, MHA, orapplicablegraduatedegreesupportingdepartmentoperations.

Certification:
- ASCP Board of Certification (BOC)or American Medical Technologist (AMT)as a Medical Laboratory Scientist (MLS)or Medical Laboratory Technician(MLT).If MLTcertified, MLS certification must be obtained within 6 months of hire.

Experience:
- Minimum of 5 years of experience as a generalist in a clinical laboratory setting.

  • Minimum of 3yearsofexperiencein oversight of laboratory quality and regulatory compliance
    - Prior leadership or supervisory experience preferred.

Knowledge, Skills, and Abilities:

- Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
- Strong leadership, organizational, and problem-solving skills.
-Proficiencywith Laboratory Information Systems (LIS) and electronic health records (EHR).
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a dynamic healthcare environment.

-Ability to lead CAP survey readiness initiatives

Physical Requirements

1. Mobility & Movement

  • Ability tostand or walkfor extended periods (up to 8 612 hours per shift).

  • Frequentbending, reaching, and stoopingto access equipment, supplies, and specimens.

  • Ability toclimb small step stoolsor ladders to retrieve items from shelves.

2. Manual Dexterity

  • Fine motor skills to handle small instruments, pipettes, and delicate laboratory equipment.

  • Ability to performprecise hand movementsfor specimen preparation and microscopic work.

3. Visual Requirements

  • Close visionto read labels, test results, and computer screens.

  • Ability to distinguishcolors and clarityfor interpreting test reactions and stains.

  • Use of a microscope for extended periods, requiringvisual acuity and concentration.

4. Lifting & Carrying

  • Ability tolift and carryup to 25 630 pounds occasionally (e.g., reagent boxes, equipment).

  • Transporting specimens, supplies, and waste materials within the laboratory.

5. Communication

  • Ability tohear and speak clearlyto communicate with colleagues, physicians, and other healthcare staff.

  • Use of telephones, intercoms, and verbal communication in noisy environments.

6. Environmental Exposure

  • Regular exposure to:

  • Biohazardous materials(e.g., blood, body fluids, infectious agents).

  • Chemical reagentsand cleaning agents.

  • Noisefrom laboratory instruments and ventilation systems.

  • Temperature variationsin refrigerated or climate-controlled areas.

7. Cognitive & Emotional Demands

  • Ability toconcentrate and focusin a fast-paced, high-stakesenvironment.

  • Capacity tohandle stress, multitask, and make decisions under pressure.

  • Maintainemotional resiliencewhen working with critical or time-sensitive patient data.

Professional Standards:

The LaboratoryManageris expected to uphold the ASCLS Professional Standards,

About MUSC Health & Medical University of SC

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