Amazon

Labor Engineering PM III, Worldwide Grocery Stores (WWGS)

Amazon • $115K — $160K *
Austin, TX 78745In-Person
Retail & Consumer Goods
5 - 7 years of experience
2 days ago
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Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Strong understanding of labor standards development and workforce planning methodologies
  • Expertise in data integration, ETL processes, and systems architecture
  • Ability to define and implement data governance frameworks from the ground up
  • Cross-functional influence at senior levels with proven stakeholder management skills
  • Data-driven decision-making and ability to operate independently in ambiguous environments
  • Bachelor's degree in Industrial Engineering, Operations Research, Data Science, Business, or related field

Responsibilities

  • Own architecture and execution of all upstream data feeds into WFE
  • Build scalable integrations to eliminate manual data sourcing by planners
  • Define and maintain the store attribute library for Labor Engineers
  • Partner with IT teams to establish connections between WFE tools and source systems
  • Build and maintain scalable tools to improve data management workflows
  • Serve as technical point of contact for WMT, Store Ops, and Finance
  • Own validation roadmap for data accuracy without day-to-day supervision

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Mental health support and EAP services
Full Job Description
As a Labor Engineering PM III for Workforce Engineering (WFE) within WWGS Operations Business Support, you will own the technical systems layer that underpins labor standards development across all store formats. You will be responsible for data feed integration, store attribute governance, and systems connectivity - ensuring that Labor Engineers have accurate, governed, and scalable data inputs to build and maintain labor standards for hundreds of stores. This role operates at the intersection of WFE, Workforce Management (WMT), Store Operations, Finance, and IT, requiring cross-functional influence and independent technical judgment to build durable solutions where no playbook currently exists.

Key job responsibilities

Data Feed Integration:

- Own architecture and execution of all upstream data feeds into WFE: hours of operation, DC delivery calendars, format flags, event overrides

- Build and maintain scalable integrations that eliminate manual data sourcing and reconciliation by individual planners

- Establish governed processes for data ingestion, validation, and change notification

Store Attribute Governance:

- Define and maintain the store attribute library (square footage, format type, layout) used by all Labor Engineers

- Establish a consistent source of truth with update mechanisms to ensure data currency across the team

- Scale attribute frameworks to support new store formats

Systems Connectivity:

- Partner with WMT and IT teams to establish durable connections between WFE tools and source systems (UKG Pro, SPSU, 24hr Clocks, scheduling platforms)

- Own incident triage for data-related failures, reducing ambiguity between WFE logic failures and upstream data failures

- Reduce mean time to resolution for system integration issues impacting labor standards accuracy

Technical Tooling & Automation:

- Build and maintain scalable tools that remove one-off data pulls and reconciliation work from planner workflows

- Drive high-quality process improvements and establish operational excellence best practices for data management

Cross-Functional Alignment:

- Serve as WFE's technical point of contact for WMT, Store Ops, and Finance

- Own data accuracy validation and integration roadmap without day-to-day supervision

- Represent WFE's technical position in cross-functional reviews with WMT, Finance, and Ops leadership

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Strong understanding of labor standards development and workforce planning methodologies.

- Expertise in data integration, ETL processes, and systems architecture.

- Ability to define and implement data governance frameworks from the ground up.

- Cross-functional influence and stakeholder management at senior individual contributor and director levels.

- Data-driven decision making with ability to operate independently in ambiguous environments.

- Strategic thinking with practical execution skills - ability to balance long-term architecture decisions with near-term delivery.

- Strong written and verbal communication skills, including ability to write and defend technical narratives for leadership audiences.

- Proven ability to build scalable tooling and automation to improve team efficiency.

- Bachelor's degree in Industrial Engineering, Operations Research, Data Science, Business, or relevant field.

- 5+ years of experience in labor engineering, workforce planning, industrial engineering, or data systems integration within retail or supply chain operations.

PREFERRED QUALIFICATIONS

- Experience with workforce management systems (UKG Pro, Kronos, or similar)

- Deep expertise in grocery or retail store operations, including multi-format environments

- Background in building data governance or master data management frameworks

- Experience with SQL, Python, or similar tools for data automation and integration

- Track record of operating independently across multiple cross-functional teams to deliver systems-level improvements

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 115,600.00 - 160,000.00 USD annually

USA, TX, AUSTIN - 115,600.00 - 160,000.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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