NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

3:00 P.M - 11:00 P.M

Job Description

Purpose and Position

Under the direction of Laboratory/administrative director(s), work as a laboratory manager/supervisor and responsible for but not limited to; day-to-day technical and laboratory operations, supervision of direct report supervisory/testing/non-technical staff, test performance, inventory management, staff scheduling, rotating weekends/shifts and does bench work as needed and or other assigned tasks required for safe/optimal patient care and smooth operations. Collaborates with other sections and other areas within institution to provide highest quality of care.

Specific Duties and Delegated Responsibilities
• Supervising section supervisors/testing personnel, monitoring and ensuring that acceptable performance specifications are maintained, including review of quality control, scheduled instrument and equipment maintenance and other quality assurance activities as assigned. Ensuring test system performance by initiating preventive and/or remedial actions when test procedures deviate from the laboratory's established performance specifications and in the event of nonconformances, ensuring that test results are not reported until corrective action has been taken and the test is performing according to laboratory established performance specifications. Verifying that personnel are trained and deemed proficient prior to performing testing on patient specimens independently, ensuring that staff have competency assessments as needed and ensuring action is taken when personnel do not perform as expected on competency assessments.
• Compliance with standard operating procedures (SOPs), communication, including bringing problems and non-conformities to the attention of laboratory management/leadership and problem-solving capabilities, allocation of assets for effective daily laboratory operations and personnel management. Follows and complies with standard precautions, patient confidentiality/privacy/HIPAA/PHI/safety/infection control policies, use appropriate PPE, decontaminate bench surfaces or equipment and does documentation as appropriate.
• Review of applicable test results daily and or in his/her next duty period, Proficiency testing performance management/monitoring and preliminary review prior to director final review and approval, staff training/competency assessment, providing orientation to testing personnel, overseeing/performance and preliminary review of test methodology performance studies only (no approval), SOPs' review excluding new and or subsequent changes to SOPs, supervisory/point of care testing review, maintenance and applicable quality control/calibration/maintenance review at the least monthly, maintaining a safe laboratory environment for employees and patients, training/competency assessment and other CLIA-required roles not performed by the laboratory director. Responsible for overall core laboratory operations/maintenance.
• Following laboratory's pre-analytic and analytic procedures and maintaining records of tests, maintaining records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens. Perform patient testing, adhering to the laboratory's quality assurance procedures, including documenting all quality control activities, instrument and equipment verifications, maintenance and preventive maintenance, following the laboratory's policies and procedures whenever test systems are not within the laboratory's established performance specifications, identifying and documenting problems that may adversely affect test performance, and notifying the supervisor, assistant director(s) or director and documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications. Perform other assigned tasks required and does bench work on need basis.
• Maintains standards of care, work on laboratory goals to prioritize patient safety/care and respond to inquiries courteously/accurately and timely. Promote safe, cooperative and professional health care environment for patient/public health safety, optimal patient care, best laboratory practices, rules/regulations and demonstrates standards of performance and behaviors. Coordinates department staffing and scheduling to ensure adequate shift and skill coverage and maintains laboratory/compliance records.

Minimum Qualifications

For Appointment to Level II
1. Valid license as a clinical laboratory technologist, cytotechnologist, or histotechnologist issued by the NYSED.
For Appointment to Level VI (Acute Care Only)
1. In addition to meeting the qualification requirement of Assignment Level II candidates must also meet one of the qualification requirements of a laboratory supervisor, as outlined in Title 10, Section 58-1.4 of the New York Public Health Law; and
2. Two (2) years of experience overseeing laboratory or blood bank operations, creating and establishing laboratory or blood bank programs and reviewing and interpreting safety data, in a hospital or health care setting; and
3. Successful completion of NYC Health + Hospitals' Supervisor Development Program within three (3) months of appointment or promotion.

Special Notes:
Qualifying experience is not limited to New York State.
Candidates that are solely licensed or issued permits to practice as cytotechnologists or histotechnologists may only be assigned work, including supervising personnel performing laboratory work, in a laboratory discipline/specialty appropriate to their license or permit. Candidates that are licensed or hold permits to practice as clinical laboratory technologists may be assigned work, including supervising personnel performing laboratory work, in all laboratory disciplines/specialties.

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs