Kong / API Gateway Surge Engineer

Acuity

$90K — $130K *
US-AnywhereRemote in Reston, VA
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience.
  • 5+ years of experience with enterprise API gateway implementation and support.
  • Hands-on experience with Kong or similar enterprise API gateways.
  • Proficient in configuring API gateway services and related technologies.
  • Experience with developer portal configuration and API onboarding processes.
  • Familiarity with CI/CD, GitOps, and automation in deployment.
  • Strong troubleshooting skills related to API gateways and integrations.

Responsibilities

  • Implement and document Kong or similar API gateway configurations.
  • Configure services, routes, consumers, authentication, and policies for gateways.
  • Assist with developer portal setup and API catalog functionalities.
  • Prepare and validate for API migration waves and troubleshoot defects.
  • Develop CI/CD and automation processes for gateway deployments.
  • Integrate with identity, monitoring, and observability frameworks.
  • Provide knowledge transfer and technical support during surge activities.

Benefits

  • U.S. federal suitability clearance upon involvement.
  • Opportunity to work in a dynamic federal environment.
  • Focused on project-based surge support for enterprise API solutions.
  • Chance to deepen expertise in Kong and other advanced API technologies.
Full Job Description
Overview

Acuity, Inc. seeks a Kong / API Gateway Surge Engineer to support authorized, time-boundedimplementation, migration, automation, validation, integration, troubleshooting, and stabilization activities for a large federal Enterprise API Gateway environment. This role provides product-specific surge support for Kong and comparable enterprise API gateway capabilities whenadditionalcapacity is needed to support approved target-platformobjectives.

The Kong / API Gateway Surge Engineer helps accelerate approved gateway implementation, migration waves, developer portal configuration, CI/CD/GitOpstouchpoints, observability integration, defect resolution, and knowledge transfer. This role works within approved architecture, security, infrastructure, CI/CD, observability, and release processes to deliver documented, validated, and accepted surge outcomes.

Responsibilities
  • Implement, configure, integrate,validate, troubleshoot, and document Kong or comparable enterprise API gateway capabilities for approved surge activities
  • Configure gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
  • Support developer portal configuration, API catalog capabilities, API documentation workflows, access request patterns, and self-service onboarding enablement
  • Support accelerated API migration wave preparation, gateway configuration, validation evidence, defect resolution, rollback readiness, and dual-run troubleshooting
  • Develop and validate EAG-side CI/CD,GitOps, configuration-as-code, and automation touchpoints within approved pipeline and release processes
  • Integrate gateway capabilities with approved identity, network, monitoring, logging, incident-management, change-management, and observability processes
  • Support AppDynamics, ELK,OpenTelemetryplanning, dashboard inputs, log flow validation, telemetry checks, and operational visibility for surge activities
  • Troubleshoot surge-related issues involving gateway configuration, plugins, policies, routing, certificates, connectivity, identity integration, telemetry, and migration defects
  • Provide technical office hours, knowledge transfer, configuration documentation, surge status inputs, validation evidence, and completion artifacts
Qualifications
  • Bachelors degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience
  • 5+ years of experience supporting enterprise API gateway implementation, configuration, automation, migration, integration, or production-readiness activities
  • Hands-on experience with Kong, Kong Gateway Enterprise, Kong Konnect, or comparable enterprise API gateway products
  • Experience configuring gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
  • Experience supporting developer portal configuration, API catalog capabilities, API documentation, access request workflows, or self-service onboarding enablement
  • Experience supporting API migration waves, dual-run operations, validation evidence, defect resolution, rollback readiness, and cutover support
  • Experience developing or integrating CI/CD,GitOps, configuration-as-code, reusable automation, or gateway deployment-support artifacts
  • Experience with observability integration, including AppDynamics, ELK,OpenTelemetry, dashboards, log flows, telemetry validation, or comparable monitoring tools
  • Experience troubleshooting gateway implementation, migration, plugin, policy, routing, certificate, identity, connectivity, or telemetry issues
  • Strong written communication skills for surge documentation, configuration evidence, runbooks, status inputs, validation materials, and knowledge transfer

Clearance Requirement

  • Must be a U.S. Citizen with the ability to obtain andmaintainU.S. federal suitability

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