Knowledge Operations Manager Intermediate

5SRC • $95K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in STEM or equivalent with 8 years of IT experience on complex DoW programs; or Bachelor's with 12 years
  • 3+ years of Knowledge Operations Management experience focusing on Records Management
  • Extensive expertise in Database Development and management
  • Demonstrated ability to lead IT planning, design, and assessment activities
  • Capacity to work independently and provide team leadership
  • Familiarity with Records Management Systems

Responsibilities

  • Serve as the technical authority for Knowledge Operations support
  • Develop and maintain a data governance model for data usage and quality
  • Advise government stakeholders on enhancing Applications and Data Management services
  • Utilize data analytics to improve operational effectiveness
  • Make recommendations for resilient communications and computing infrastructure
  • Ensure IT functions comply with Federal and DoD regulations

Benefits

  • 401(k) Matching
  • Company Events
  • Dental Insurance
  • Employee Recognition Programs
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Parental Leave
  • Performance Incentives
  • Student Loan Repayment
  • Tuition Reimbursement
  • Vision Insurance
Full Job Description
Position Overview Type: Full-Time

Location: Huntsville, AL

Travel: None expected

Clearance: Active Department of Defense (DoD) Secret security clearance with option for Top Secret/SCI at the direction of government PM

Work Authorization: U.S. Citizenship required

Essential Functions

  • Serve as the technical authority and strategic advisor for Knowledge Operations support roles.
  • Develop and maintain a comprehensive data governance model to guide data usage, quality, and management.
  • Provide technical expertise to advise and assist government stakeholders in enhancing the operational effectiveness and efficiency of Applications and Data Management services.
  • Apply innovative data analytics capabilities to identify improvements and optimize mission-focused operations.
  • Advise and assist the government by offering recommendations to strengthen resilient communications and computing infrastructure.
  • Perform IT functions in alignment with Federal and Department of Defense regulatory guidance to ensure compliance, security, and operational continuity.


Required Education and Experience

  • Master's Degree or equivalent in STEM related field from an accredited institution with at least 8 years of relevant IT experience working on missile defense-related or other complex, large DoW program/ projects.
    • Acceptable alternative: Bachelor's degree in STEM related field plus 12 years of relevant IT experience working on missile defense-related or other complex, large DoW program/projects.
  • Must have 3+ years of Knowledge Operations Management experience working with Records Management and Database Development and extensive knowledge of all the items under the task order.
  • Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities.
  • Works independently and/or leads teams to analyze and resolve problems.
  • Must be able to provide daily supervision and direction to support teams.
  • Must have extensive experience working directly with Records Management Systems & Database Development.
  • Must have Database Management & Development Experience.
  • Must be able fully capable of working in DoW IT environment immediately, with little to no assistance.


What We Offer:

  • 401(k) Matching
  • Company Events
  • Dental Insurance
  • Employee Recognition Programs
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Parental Leave
  • Performance Incentives
  • Student Loan Repayment
  • Tuition Reimbursement
  • Vision Insurance


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