TeleTech

Knowledge Manager

TeleTech$77K — $176K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in data exploration, cleaning, analysis, visualization, or mining
  • 3+ years using programming languages for data analysis
  • Familiarity with Mavin Smart Systems
  • Experience in analyzing both structured and unstructured data
  • Developed predictive data models and visualizations
  • Knowledge of machine learning, AI, or NLP techniques
  • Ability to create dashboards
  • Top Secret clearance required
  • Bachelor’s degree in a relevant field

Responsibilities

  • Conduct data exploration, cleaning, and visualization tasks
  • Utilize programming languages for thorough data analysis
  • Analyze structured and unstructured datasets
  • Develop predictive models and quantitative analyses
  • Create visualizations for better data understanding
  • Design and implement informative dashboards
  • Ensure compliance with Top Secret clearance requirements

Benefits

  • Comprehensive health, life, disability, and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Work-life balance programs and dependent care
  • Recognition awards for exceptional performance
Full Job Description
Knowledge Manager
The Opportunity:

You Have:
  • 3+ years of experience with data exploration, data cleaning, data analysis, data visualization, or data mining
  • 3+ years of experience with statistical and general-purpose programming languages for data analysis
  • Experience working with Mavin Smart Systems
  • Experience analyzing structured and unstructured data sources
  • Experience developing predictive data models, quantitative analyses, and visualization of targeted data sources
  • Knowledge of machine learning, AI, or natural language processing (NLP)
  • Knowledge of text mining or machine learning techniques
  • Ability to develop dashboards
  • Top Secret clearance
  • Bachelor's degree


Nice If You Have:
  • 3+ years of experience in the development of algorithms leveraging R, Python, or SQL or NoSQL
  • 3+ years of experience with distributed data or computing tools, including MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL
  • 3+ years of experience with machine learning, AI, or NLP
  • Experience with visualization packages, including Plotly, Seaborn, or ggplot2
  • TS/SCI clearance with a polygraph
  • Master's degree


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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