Knowledge Manager

SCT Operations, Inc.

$100K — $108K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of seven years' experience in communications, public affairs or public relations.
  • Bachelor's degree in mass communication, marketing, advertising, public relations, health communications, knowledge management or journalism.
  • At least three years' experience in a government role as a Military member, federal employee or Government Contractor.
  • Army/DoD experience preferred.
  • Expert knowledge of Microsoft Office Suite, Teams, SharePoint, and Zoom.

Responsibilities

  • Assist in organizing and executing meetings, including preparing After-Action Reports and official correspondence.
  • Develop and facilitate knowledge management products related to DPRR activities.
  • Implement and manage a document management system for electronic records.
  • Ensure compliance with DPRR correspondence management and branding standards.
  • Collaborate to prepare various deliverables such as project briefings and reports.

Benefits

  • Medical, dental and vision coverage.
  • Employer paid basic life and short-term disability insurance.
  • Voluntary supplemental insurance options.
  • Paid time off and paid holidays.
  • 401(k) retirement plan with employer matching, subject to eligibility.
Full Job Description
Description

SCT is seeking a knowledge manager with at least seven years of experience to provide onsite support to the Headquarters, Department of the Army (HQDA) G-1 Directorate of Prevention, Resilience and Readiness (DPRR). This role will organize DPRR administrative and communication products/materials in the Government's Microsoft Teams and SharePoint sites. These locations serve as a knowledge management portal to maximize the sharing of DPRR information and products across geographically dispersed sites.

Duties
  • Assist DPRR in preparing and executing meetings, preparing After-Action Reports for meetings and events, and drafting official correspondence for Government review.
  • Develop, support, and facilitate knowledge and information management products related to DPRR. This shall include the documentation of key activities or events and producing knowledge products accordingly to facilitate continuity of operations.
  • Implement and administer a document management system (using the Government system) and related procedures that enables DPRR to capture, store, retrieve, share, and destroy electronic records and administrative and communication products/materials.
  • Ensure that knowledge products meet DPRR correspondence management and branding standards.
  • Work with team members to prepare deliverables, including project briefings, newsletter, study findings, reports, conclusions, and recommendations.

Qualifications
  • Minimum of seven years' experience in communications, public affairs or public relations.
  • Minimum of a bachelor's degree from an accredited college or university in either mass communication, marketing, advertising, public relations, health communications, knowledge management or journalism.
  • Minimum of three years' experience working for the Government as either a Military member, federal employee or Government Contractor.
  • Army/DoD experience a plus.

Specific Skillsets Sought:
  • Expert knowledge of Microsoft Office Suite, Teams, SharePoint, and Zoom.
  • Strong work ethic with excellent organizational and interpersonal skills.
  • Experience with Google analytics, Power Automate and Power Bi is a plus.
  • Self-starter with demonstrated leadership and team-building capabilities.
  • Ability to interact professionally with clients.
  • Exceptional written and oral communication skills.
  • May require the ability to obtain a U.S. government security clearance.
  • U.S. Citizen (required by contract).

Location: Arlington, VA

Compensation: The anticipated salary range for this full-time position is $100,000 to $108,000 annually. The final salary offered will be determined based on factors such as the candidate's qualifications, experience, skills, and contractual requirements, as applicable.

SCT offers a comprehensive benefits package to eligible full-time employees, including medical, dental and vision coverage; employer paid basic life and short-term disability insurance; voluntary supplemental insurance options; paid time off and paid holidays; and a 401(k) retirement plan with employer matching, subject to plan eligibility requirements.

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