Bowhead Support Services

Knowledge Management Specialist

Bowhead Support Services$75K — $95K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS degree in IT, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution.
  • Over four years of technical experience.
  • ServiceNow Management Experience.
  • Familiarity with DoD Cyber Workforce Framework for Work Role 431 (NIST: OM-KM-001).
  • Proven ability to select suitable knowledge repository technologies for different applications.
  • Strong understanding of collaborative technologies like SharePoint.
  • Experience in designing and maintaining a knowledge management framework.

Responsibilities

  • Maintain software documents, technical designs, SOPs, manuals, and guides.
  • Organize and update operational planning documents and architectures.
  • Manage a reference library for communication systems planning.
  • Provide technical writing support for the LCMP.
  • Assist Engineering and Compliance Teams by supplying needed information and using relevant databases.
  • Draft and submit meeting minutes, reports, and summary inputs as per deliverables.
  • Administer and manage Microsoft SharePoint functions for a specific directorate.

Benefits

  • Top Secret security clearance with SCI eligibility required.
  • Opportunity to work on the PICRD II contract with a focus on knowledge management.
  • Engagement with sophisticated operations planning and compliance teams.
  • Access to cutting-edge collaborative technologies like ServiceNow and SharePoint.
Full Job Description
Overview

Bowhead seeks a Knowledge Management Specialist to support our customer on the PICRD II contract in Colorado Springs, CO.

Responsibilities

• Maintain documents for any software, technical deigns, SOPs, manuals, and guides. • Maintain documents related to planning including, but not limited to, operations plans, operations orders, program action directives (PAD), programming plans (PPLAN), the C4ISP, mobility plans, concept plans, blueprints, etc. • Maintain a reference library of pertinent policies, procedures, documents, and architectures for future communication system planning. • Provide technical writing and maintenance of the LCMP. • Assist the Engineering and Compliance Teams to provide information to the Government using databases and other tools as required by USSPACECOM processes. • Produce and submit meeting minutes, reports, and summary inputs according to deliverable 002. • Provide Microsoft SharePoint Administrative and Management functions for USSPACECOM Digital Superiority Directorate (J6). • Establish continuity procedures and a reference library of policies, procedures, documents, and architectures. • Assist the Engineering and Compliance Teams to perform systems architecture, design, planning, and integration. • Supports the development and review of CR/TS documentation for accuracy, completeness, and continuity. • Compare requirements documentation with final technical solutions to validate final documentation for in a service design package meeting customer requirements.

• Other duties as assigned.

Qualifications

• BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution fulfills the educational requirement. • Over four years of technical experience.

• ServiceNow Management Experience • Meets the Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 431 (NIST: OM-KM-001).• Ability to match the appropriate knowledge repository technology for a given application or environment. • Knowledge of the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint). • Experience defining requirements, developing/finding technical solutions and work plans that are consistent with architectural and information system security guidelines and policies and developing local procedures explaining how to prepare and process communication system requirements. • Experience in the design, build, implement, and maintenance of a knowledge management framework that provides end-users access.

 

Certification Requirements: • Required: CompTIA Sec+

 

Must currently hold a Top Secret security clearance with SCI eligibility.

Physical Demands:• Must be able to lift up to 25 pounds• Must be able to stand and walk for prolonged amounts of time• Must be able to twist, bend and squat periodically

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About Bowhead Support Services

Bowhead Support Services is a defense contractor that provides a range of services to the U.S. government and other customers. The company was founded in 1996 and is headquartered in Alexandria, Virginia. Bowhead Support Services provides services in the areas of engineering, logistics, information technology, and security. The company has operations in the United States, Europe, and the Middle East. Bowhead Support Services is a subsidiary of Ukpea?vik Iñupiat Corporation, an Alaska Native corporation.
Learn more about Bowhead Support Services
Size
1,000 employees
Industry
Net Income
$5 million
Founded
1996
5 Year Trend
+5%
Revenue
$100 million
NASDAQ

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