Ampcus inc

Knowledge Management Specialist

Ampcus inc$80K — $110K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 6 years of relevant experience in Knowledge Management (KM)
  • Deep expertise in developing metrics and dashboards for performance monitoring
  • Proficient in AI tools for content automation and knowledge discovery
  • Strong skills in Power BI, Power Apps, and Power Automate
  • Experience with taxonomy, metadata, and content strategy
  • Solid understanding of data modeling and ETL processes

Responsibilities

  • Improve knowledge capture, flow, and reuse through AI and semantic technologies
  • Develop and manage taxonomies and content structures for enhanced search
  • Support and enhance enterprise knowledge repositories and collaboration tools
  • Design and maintain data models and dashboards using Power BI
  • Build Power Apps and workflows to streamline knowledge management processes
  • Collaborate with KM team to translate business needs into effective solutions

Benefits

  • Opportunities for professional development and training
  • Collaborative work environment
  • Exposure to cutting-edge AI and ML technologies
  • Enhanced role in shaping organizational knowledge practices
  • Access to enterprise knowledge repositories and collaboration tools
Full Job Description
Job Title: Knowledge Management Specialist
Job Location: White Plains. NY


Project Overview

Seeking a Knowledge Management professional with strong KM, AI, Power BI, and Power Apps experience. Must have experience designing dashboards and associated metrics to capture, monitor, and report on knowledge assets. Must have experience in KM practices, ways to improve knowledge flow, and build digital solutions. Participate in the design and enhancement of core KM approaches that improve knowledge flow across the organization. This includes leveraging ML and AI for knowledge creation and gap analysis, and applying ontologies, knowledge graphs, and semantic layers to improve content structure, retrieval, and discoverability. A solid understanding of content management and content strategy is essential, including the ability to architect semantic frameworks that support enterprise search, personalization, and scalable knowledge ecosystems.

Job Functions & Responsibilities
  • Improve knowledge capture, flow, and reuse using AI, ML, and semantic technologies.
  • Develop and govern taxonomies, metadata, and content structures to enhance search and discoverability.
  • Support enterprise knowledge repositories, intranets, and collaboration tools.
  • Design and maintain Power BI dashboards, data models, and visualizations; ensure performance and data quality.
  • Build Power Apps and Power Automate workflows to streamline KM and business processes.
  • Work with KM team to translate business needs into actionable KM, analytics, and automation solutions.

Skills
  • Experience in Knowledge Management, taxonomy, metadata, and content strategy.
  • Deep expertise in creating intuitive, insights-driven dashboards and establishing the right metrics to measure performance and value.
  • Proficiency with AI tools and concepts applied to content automation and knowledge discovery.
  • Strong Power BI and Power Platform skills (Power Apps, Power Automate, connectors).
  • Knowledge of data modeling, ETL, Power Query, and DAX.
  • Excellent analytical and communication skills.

Education & Certifications
  • Bachelor's Degree with 6 years relevant work experience.

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