Kia Express Service Advisor

First Team Automotive Group

$60K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years experience in automotive service or repair.
  • Strong customer service skills.
  • Ability to explain technical information clearly to customers.
  • Valid driver's license with a good driving record.
  • Pass a background check and drug screen.
  • Certification from a recognized manufacturer is preferred.

Responsibilities

  • Assist customers during the vehicle service or repair process.
  • Explain manufacturer-required vehicle services and offerings.
  • Advise customers on necessary repairs and diagnostic findings.
  • Build and nurture customer relationships throughout service visits.
  • Keep customers informed and updated during service visits.
  • Stay current on product knowledge and maintain manufacturer certifications.

Benefits

  • Competitive compensation package
  • Comprehensive medical and dental insurance
  • Company paid life insurance of $25,000
  • Short-term disability coverage
  • Employee Assistance Program
  • 401K retirement plan
  • Discounts on vehicles, parts, and service
Full Job Description
Job Description

Compensation

Good Faith Pay Range
  • Base compensation: $1600 per month
  • Commission and performance incentives paid under the dealership's compensation plan.
  • Expected total annual earnings:$60,000-$120,000+ for employees meeting performance expectations. Top performers may earn more. Actual earnings will vary based on individual sales performance and other factors.


Experience and Skills
Responsibilities

  • Assist customers throughout the vehicle service or repair process.
  • Explain required vehicle services per the manufacturer and advise.
  • Explain and advise customers on repairs, including diagnostic information and technician recommendations.
  • Build relationships with customers during all service visits.
  • Ensure that customers are continuously updated throughout their service visit.
  • Maintain product knowledge and manufacturer certifications.

Additional Requirements:

* Pass a motor vehicle report and possess an acceptable safe driving record.

* Pass a criminal background check and drug screen.

Job Benefits
Awesome Benefits:
  • Competitive compensation package
  • Medical and Dental plan
  • Company Paid Employee Life Insurance of $25,00
  • Short-term disability
  • Employee Assistance Program
  • 401K Plan
  • Discounts on Vehicles, Parts and Service

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