Key Customer Manager

Compana Pet Brands

$70K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Sales, Management, Business, or a related field; or equivalent experience.
  • 3-5 years of progressive sales experience in Animal Health, Pet, CPG, or similar industries.
  • Strong understanding of TSC's retail environment and consumer behavior.
  • Experience in digital marketing, particularly e-commerce and retailer advertising.
  • Proficient in syndicate data platforms like Nielsen or IRI/Circana.
  • High proficiency in Microsoft Office applications, especially Excel.

Responsibilities

  • Build and maintain strong relationships with key stakeholders at TSC.
  • Develop and execute strategic sales plans to identify growth opportunities.
  • Drive achievement of annual revenue goals across product categories.
  • Collaborate with internal teams to ensure alignment on account initiatives.
  • Monitor and analyze account performance using data reporting tools.
  • Manage trade and promotional resources for measurable ROI.
  • Deliver go-to-market plans that align stakeholders with business goals.

Benefits

  • Flexible hybrid work schedule with a casual environment.
  • Paid time off, paid holidays, and parental leave.
  • Medical, dental, and vision insurance with employee assistance program.
  • 401(k) plan with company match.
  • Voluntary pet insurance options and 24/7 veterinary tele assistance.
Full Job Description
Title: Key Customer Manager
Location: Chesterfield, MO Hybrid - in office Tues-Thurs
Travel: approximately 40% travel


This role's primary responsibility will be to shape and execute Compana Pet Brands' (CPB) Pet Sales strategy with one of the company's most strategic retail partners. This role is responsible for driving revenue growth, strengthening customer relationships, and delivering exceptional execution across the TSC account.

As our Key Customer Manager, you'll make an impact by:
  • Building and maintaining strong, consultative relationships with key stakeholders at TSC, serving as a trusted partner and brand ambassador for CPB.
  • Developing and executing strategic sales plans that identify growth opportunities and expand CPB's presence within TSC.
  • Driving achievement of annual revenue goals across assigned product categories and account portfolios.
  • Collaborating closely with internal teams - including Marketing, Customer Service, Supply Chain, and Business Development - to ensure alignment and support for account initiatives.
  • Develop and deliver go-to-market plans that align stakeholders and demonstrate strong business acumen
  • Monitoring and analyzing account performance using syndicated data and internal reporting tools.
  • Planning, deploying, and managing trade and promotional resources to deliver measurable results and strong ROI.
What you need to succeed:
  • Effectively communicate in English, in both verbal and written forms
  • Bachelor's degree in Sales, Management, Business, or related field; or equivalent combination of education and experience.
  • 3-5 years of progressive sales experience within Animal Health, Pet, CPG, or related industries.
  • Deep understanding of TSC's retail environment, shopper behavior, category trends, and competitive dynamics.
  • Experience partnering with marketing teams on digital marketing initiatives, including e-commerce optimization, digital shelf management, and retailer-specific advertising programs.
  • Proficiency with syndicated data platforms (Nielsen, IRI/Circana) and the ability to translate insights into action.
  • High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
What we have for you:
  • A growing team making a difference in the lives of pets and pet families.
  • Great work/life balance with PTO, paid holidays and more!
  • Medical, dental, vision and an employee assistance program to support your well-being.
  • 401k with company match.
  • Casual work environment with a focus on teamwork.
  • Paid parental leave.
  • Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele help line.
To learn more about us:
https://companapetbrands.com/careers

Disclaimer:
This description is representative only and is not exhaustive of the tasks this position may be required to perform.
#LI-Hybrid

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