Qualifications

• 10+ years of B2B sales or account management experience, preferably in construction materials or building supplies.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Experience in leading or mentoring team members is preferred.
• Proven capability to manage multiple priorities and relationships simultaneously.
• Excellent negotiation and problem-solving skills.
• Familiarity with the Ontario market is an advantage.
• Valid driver's license and readiness to travel regularly within the territory.

Responsibilities

• Manage a portfolio of key customer accounts in Ontario to foster loyalty.
• Act as the main liaison for customers, coordinating pricing and service delivery.
• Supervise and mentor team members to meet account goals.
• Identify growth opportunities within existing accounts and pursue new business.
• Collaborate with branch managers and operations to ensure service excellence.
• Monitor customer performance metrics like sales volume and satisfaction.
• Handle escalations and proactively resolve issues for customer satisfaction.
• Stay updated on market trends and competitor activities.

Benefits

• Health and wellness benefits, including medical and dental coverage.
• Opportunities for professional development and training.
• Supportive team environment and collaboration with experienced colleagues.
• Balanced work-life integration with flexibility in scheduling.