Key Account Manager

SnapLock Industries

$80K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Key Account Manager, National Sales Director, or in a similar role, ideally in garage flooring or home improvement sectors.
  • Demonstrated expertise in managing and expanding strategic retail and e-commerce accounts, particularly with major platforms.
  • Strong track record of building influential relationships across various levels of customer organizations.
  • Ability to understand customer needs and craft effective solutions for mutual growth.
  • Exceptional project management skills, capable of managing multiple tasks in a high-pressure environment.
  • Excellent communication, presentation, listening, and negotiation skills that facilitate client engagement and success.
  • Bachelor's degree in Business Administration, Sales, or a related field is preferred.

Responsibilities

  • Develop and implement a comprehensive e-commerce sales strategy to increase market share in North America's retail sector.
  • Build and sustain strong relationships with key accounts to ensure superior service and satisfaction.
  • Negotiate high-level contracts and agreements to maximize profitability and growth.
  • Lead product development initiatives based on insights from retail clients and market trends.
  • Collaborate with marketing and product teams to align sales strategies with overall business objectives.
  • Utilize advanced sales forecasting techniques to meet and exceed sales targets.
  • Regularly assess business performance and adapt strategies to align with market changes and company goals.

Benefits

  • Comprehensive medical, dental, vision, life, and disability insurance, including pet insurance.
  • Generous 401K plan with employer matching contributions.
  • Three weeks of paid time off plus ten company-paid holidays.
  • Recognition programs such as ‘Champion of the Month’ and service awards.
  • Employer-paid financial wellness planning services.
Full Job Description
Job Type

Full-time

Description

Do you have the drive to turn retail partnerships into market-leading success stories?

SnapLock Industries is seeking an ambitious Key Account Manager for our Garage Products to accelerate our growth across North America's retail and ecommerce landscape. As the face of our garage flooring modular tile business, you'll cultivate relationships with top-tier accounts, identify emerging market opportunities, and execute strategies that expand our footprint with leading retailers and automotive industry partners. If you enjoy combining strategic thinking with hands-on business development, we'd love to hear from you.

Your Day to Day
• Craft and execute a comprehensive e-commerce sales strategy to boost corporate goals in the national retail sector. This includes growing current accounts and locating and on-boarding new accounts.
• Foster and maintain robust relationships with key accounts, ensuring excellence in service and client satisfaction.
• Engage in high-level contract negotiations and formulate agreements to amplify profits and growth.
• Guide the development of new products based on in-store client feedback and industry trends.
• Liaise closely with the marketing and product teams to ensure sales strategies are fully integrated with broader company objectives.
• Employ sophisticated sales forecasting techniques to achieve and exceed sales targets.
• Conduct periodic assessments of business performance and adjust strategies to reflect market dynamics and company goals.
• Establish and cultivate relationships with key stakeholders within customer accounts.
• Identify and exploit growth opportunities within the e-commerce retail environment.
• Guarantee the timely and successful delivery of our product solutions according to retailer needs and objectives.
• Lead a strategic account planning process that meets the company's and clients' financial targets and performance objectives.
• Demonstrate a strong commitment to 5S organizational principles

What We Would Love About You
• Proven success as a Key Account Manager, National Sales Director, or similar sales leader, preferably within the garage flooring, home improvement, or related industries.
• Experience managing and growing strategic retail and ecommerce accounts, including familiarity with platforms such as Amazon, Costco, and Home Depot.
• Demonstrated ability to build strong customer relationships and influence stakeholders at all levels, from buyers to executive leadership.
• Skilled at identifying customer needs and developing solutions that drive mutual business success.
• Strong project management capabilities, with the ability to balance multiple priorities and commitments in a fast-paced environment.
• Exceptional communication, presentation, listening, and negotiation skills.
• Results-driven, self-motivated, and energized by meeting and exceeding sales objectives.
• A collaborative team player who works effectively across functions to deliver results.
• Detail-oriented and highly customer-focused, with a commitment to providing an outstanding partner experience.
• Bachelor's degree in Business Administration, Sales, or a related field preferred.
• Willingness and ability to travel as needed to strengthen customer relationships and support business growth.

What You Would Love About Us
• Medical, Dental, Vision, Life, Disability Insurances - even Pet Insurance!
• 401K with generous company match
• 3 Weeks of Paid Time Off + 10 Company Paid Holidays
• Champion of the Month program, Service Awards, Birthday recognition
• Financial wellness planning (Employer paid!)

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