This is a digital-first commercial role at the center of SharkNinja's online growth strategy. Reporting to the Director of Sales, the Key Account Manager owns and grows the dot-com business for one of our key retail accounts, partnering closely with the customer and with cross-functional teams (marketing, supply chain, category management, and finance) to execute an omni-channel strategy that maximizes online assortment, traffic, and conversion. Duties and Responsibilities • Own and grow dot-com revenue and profit for assigned retail partners, in line with company strategy • Maximize the online assortment and digital shelf: product content, listings, ratings and reviews, and search visibility to drive discoverability and conversion • Drive traffic-to-conversion across the path to purchase using web attribution, retail media and sponsored ads, affiliate programs, and on-site merchandising levers • Lead promotional, marketing, and joint business plans with internal and external stakeholders, tied to digital growth targets • Translate data into decisions, building clear data visualizations, business reviews, and reports that identify online growth opportunities and areas for improvement • Report on POS and digital KPIs (traffic, conversion, market share, AOV), trends, and factors impacting the online business • Monitor stock levels and jointly produce forecasts, with monthly reporting and tracking • Establish and run a weekly operating cadence to manage multiple concurrent workstreams cohesively • Gather and communicate competitive factors impacting the business, including new competitive items, pricing, and promotions • Work internally with cross-functional teams to develop digital offerings and assortment strategies that adhere to each club partner's parameters while driving profitable growth • Identify white space and online market share opportunities across the portfolio, sizing the profitable growth available in each • Diagnose deficiencies in online conversion and digital penetration, then build the strategies and levers to close them • Drive dot-com tentpole events and promotional moments that generate outsized, profitable online growth Attributes and Skills Digital commerce depth (required) • Hands-on experience owning or heavily influencing dot-com sales, with real fluency in conversion funnel, path to purchase, web attribution, affiliates, and the drivers that turn online traffic into conversion • Track record maximizing an online assortment and digital shelf, either brand-side or retailer-side • Explorer mindset: drives urgency and accountability, and influences cross-functional teams to secure the resources needed to win • Strong project management, comfortable juggling many concurrent workstreams and running a weekly operating model to keep them cohesive • Vocal operator who shares results and challenges openly and clearly asks for what the business needs, not a heads-down individual contributor • Data-to-decisions orientation: strong analytical skills paired with the ability to build compelling data visualizations that drive commercial action • Recent, regular use of AI tools embedded in daily workflow, not just passing familiarity Education and Experience • University degree • Prior sales experience with consumer products or consumer durables required • 4+ years of account management experience preferred, with a meaningful portion in e-commerce or digital commerce • Demonstrated career trajectory and upward mobility, with the runway to grow into a National Account Manager role Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $87,400-$161,500 USD