Summary: Plan, manage, improve and control sales activities for national key accounts/ complex customer relationships and corresponding networks by means of team selling in own area of responsibility in order to maximize Festo share at the key account.
Key Accountabilities:- Develop and implement account management strategies for key accounts.
- Build and maintain strong relationships with key decision-makers and stakeholders at major accounts.
- Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
- Collaborate with internal teams to ensure alignment on product offerings and service delivery.
- Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
- Analyze customer needs and develop account management plan and coordinates the execution of the plans based on team selling.
- Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology, customer relationship, customer specific product (development) etc.
- Responsible for the achievement of agreed sales targets (budget etc.) of dedicated Key Account(s).
- Monitor turnover development and implement corrective actions, if required. Monitor account performance and develop action plans to address any issues or opportunities.
- Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
- Negotiations of local contracts and preparation, as well as implementation of international contracts.
- Manage and support international projects with this Key Account.
- Ensure maximum cooperation with and between the account teams involved, and with all other departments within Festo, nationally and internationally.
- Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
- Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
- Define and maintain all relevant tools like Mosaic, Share Points, Project data base etc.
- Drives customer specific marketing activities.
- Analyze complete buying center and drives multi-level customer relationship management.
Knowledge, Skills, and Experience: - At least 5 years of relevant professional experience.
- University Degree (engineering and/ or business studies; electrical engineering advantageous).
- Postgraduate study in Technical Business or Business Administration is a plus.
- Knowledge of market/industry segments.
- Knowledge of Festo as a company.
- Management knowledge and a solid understanding of business practices.
- MS-Office, CRM-tools knowledge, SAP.
- Experience in project management methods is advantageous.
- Experience in industrial B2B sales.
- Management of sales processes, Key Account management.
Benefits: Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.
Your global benefits at a glance:We look forward to your application and to getting to know you!
