Key Account Manager

Metrie

$105K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in outside sales, preferably in building products or related fields
  • Bachelor’s degree or equivalent experience in construction or design industries
  • Demonstrated ability to engage with purchasing agents and senior buyers
  • Strong analytical skills with a passion for customer service
  • Excellent verbal and written communication skills
  • Proficiency in web-based systems like SAP, HubSpot, and Microsoft Office Suite
  • Valid driver's license for travel purposes

Responsibilities

  • Drive sales and margin growth while improving relationships with key customer accounts
  • Generate interest and demand for Metrie products and services among stakeholders
  • Create and implement strategies to enhance account profitability and growth
  • Advocate for the Metrie brand, enhancing brand value and awareness
  • Meet or exceed quarterly and annual sales targets for the region

Benefits

  • Collaborative work environment with clear strategies
  • Comprehensive benefits package including medical and dental
  • 401k plan with 4% matching after 6 months
  • Development opportunities for personal and professional growth
  • Family-oriented culture that prioritizes employee well-being
Full Job Description
What You'll Do
The Key Account Manager is primarily responsible for growing wallet share and/or continuing to build customer lifetime value with key strategic accounts. In addition to growing share, another important focus of this role will be to drive demand generation through identifying areas of business development, selling downstream with channel partners, and delivering commercial insights that drive demand for Metrie products and services. The individual should both build strong relationships and become a trusted advisor with key influencers and decision makers to bring added value to our Channel Partners.

Key Relationships: The Key Account Manager will report directly to the Sales Manager of the region.

Location: The ideal candidate will be based in the Central/Upstate New York area with the ability to travel throughout upstate NY. Travel may account for up to 50% of the role.

As our Key Account Manager we need your in-depth knowledge of sales, our products and people and solid business acumen to:
  • Achieve financial and customer targets by driving sales and margin growth and improving the overall relationships with customer accounts.
  • Actively engage relevant stakeholders to generate interest in Metrie products/services, create demand, and help Channel Partners convert and service demand.
  • Create and execute strategies to increase the sustainable profitability and drive top and bottom-line growth of accounts.
  • Act as a brand advocate by managing the Metrie brand touch points to drive brand value and awareness; leveraging an insight-driven, customer-centric approach (i.e., Challenger Selling) to generate awareness and interest for Metrie products/services among targeted Channel Partners.
  • Contribute to the delivery of quarterly and annual sales results that meet or exceed the region targets.


Who You Are
We would love to hear from you if you have:
  • Door experience
  • Bachelor's degree or equivalent work experience within the building products, interior finishing, construction, architect, interior design, or other related fields preferred
  • Love to work in an outside sales environment
  • Experience in dealing with purchasing agents, senior buyers and small business owners
  • You have a passion for customer service and enjoy building rapport with prospective and existing customer
  • You are passionate about learning, growing your knowledge and skills and have strong analytical skills.
  • Values matter to you. You bring your true self to work and live by ours values - passion, respect, integrity, collaboration, and excellence.
  • You demonstrate exceptional verbal and written communication skills
  • You have excellent organizational skills and effective time management to succeed in a fast-paced environment
  • You are proficient in web-based computer systems (SAP, HubSpot and Microsoft Office Suite - Teams, Outlook, PowerPoint, Excel)
  • You have a valid driver's license for business travel purposes.


What Metrie Offers
  • A collaborative work environment with a clear strategy and goals
  • A competitive base salary, profit-sharing program, car fixed and variable reimbursement program and sales incentives
  • Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire
  • 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
  • Challenging and meaningful work, and the chance to participate on cross-functional teams across the company
  • Development opportunities - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth
  • Family-oriented culture, focused on putting our people first


How to Apply?
Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

The base pay range for this role starts at $105,000-115,000/year. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

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