Sherwin-Williams

Key Account Manager, Industrial Wood

Sherwin-Williams • $70K — $95K *
Phoenix, AZ 85032In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Science, Math, Economics, Engineering, or Business-related field preferred
  • 1 year of sales experience required
  • Experience selling technical products, such as coatings or chemicals, is preferred
  • Ability to read and interpret financial reports, particularly income statements
  • Project management and Lean Six Sigma knowledge is advantageous
  • Strong skills in Microsoft Office Suite, especially PowerPoint for impactful presentations
  • Experience managing large, complex customer accounts is preferred.

Responsibilities

  • Lead territory and account planning to enhance sales strategies
  • Identify and pursue new customer acquisition while growing existing accounts
  • Develop value propositions that effectively differentiate offerings from competitors
  • Negotiate and finalize commercial agreements with clients
  • Conduct regular business reviews to strengthen customer relationships
  • Monitor ongoing customer engagement through key stakeholder interactions
  • Coordinate cross-functional teams to ensure smooth onboarding of new customers.

Benefits

  • Eligible for medical, dental, and vision health coverage
  • Flexible Spending Accounts (FSAs) and disability coverage available
  • Generous time off package including personal leave and paid parental leave
  • Accrual of paid vacation days based on hire date, including flex days for unplanned absences
  • Paid sick leave accrued for employees in Washington state
  • Paid military leave and bereavement leave for employees and their families
Full Job Description
Job Description

The Key Account Manager leads territory planning, customer engagement, and business development activities to drive sales growth and strengthen customer loyalty. This position identifies and pursues new business opportunities, develops compelling value-based solutions, negotiates commercial agreements, and coordinates internal resources to successfully onboard and support customers.

The role serves as a trusted advisor to key accounts by conducting regular business reviews, identifying opportunities for operational improvement, and managing customer relationships at multiple stakeholder levels. Success requires strong sales acumen, financial analysis skills, project management capabilities, and the ability to travel extensively while working collaboratively across technical, commercial, and operational teams. Preferred candidates will have experience selling technical products and managing complex customer accounts in industrial or manufacturing environments.

Additional Information:
  • This position will require at least 50% travel.
  • Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
  • Full-time regular employees not covered by a collective bargaining agreement are eligible for:
    • 0-10 paid holidays throughout the calendar year, including 1 floating holiday
    • In the year of hire, 3-13 paid vacation days, prorated based on hire date, including a minimum of 3 frontloaded paid "flex" days which can be used for unplanned absences, such as sick days.
    • Non-exempt employees who work within the state of Washington will accrue paid sick leave at an accrual rate of 1 hour per every 40 hours worked
    • Employees who work within the city of Seattle, Washington will accrue paid sick leave at a rate of 1 hour per every 30 hours worked
    • 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
    • 5 days of paid Bereavement Leave following the death of an immediate family member and 3 days of paid Bereavement Leave following the death of any other family member
      After one year of employment, two weeks of Paid Parental Leave following the birth, adoption, or placement of a foster child


Responsibilities

  • TERRITORY PLANNING & ACCOUNT ENGAGEMENT PLANNING
    Build strong territory and account plans with multiple paths to success
    • Complete key customer Relationship Maps with clear engagement objectives
    • Identify both the Technical and Commercial actions required to deliver the plan, then lead the internal teams to execute on aligned priorities
    • Capture competitive intelligence and build a plan to deliver superior value to customers
  • NEW CUSTOMER ACQUISITION & GROW AT EXISTING ACCOUNTS
    Advance new business opportunities through the selling cycle, and document progress in CRM.
    • Develop a quantified value proposition that respond to customer's top priorities and differentiates Sherwin-Williams from other coatings suppliers.
    • Establish clear product performance and service expectations that are agreed upon by both the customer and key internal stakeholders.
    • Agree internally on commercial terms and present that proposal to business leaders using financial proformas that reflect all requested investment and key commercial terms, including pricing.
    • Present target proposals in a compelling way that address all customer stakeholder's needs
    • Negotiate then reach a mutually beneficial relationship and secure new business as agreed upon with leadership.
    • If requested by the customer and agreed upon internally, capture the negotiated agreement in a contract and ensure that it received full internal approval prior to customer execution
    • Organize cross-functional internal teams to smoothly onboard the customer
  • STRENGTHEN CUSTOMER LOYALTY
    Strengthening existing customers relationships and loyalty through the following work
    • Identify "value selling" opportunities to create growth and efficiency in our customers' operations and communicate these internally in a compelling way to both operations teams and senior management.
    • Monitor the on-going relationship formally through Periodic Business Reviews that engage appropriate cross-functional customer and internal stakeholders to identify opportunities to strengthen our customer value proposition.
    • Monitor the on-going relationship informally through regular touchpoints with all key stakeholders. Ensure that there is a Stakeholder Engagement Plan that connects the internal account support team with the appropriate customer contacts.
    • Lead internal Account Reviews to ensure that the internal account team is positioned to provide value-added support to the customer.
    • Manage risks and issues that may arise by stabilizing the customer and ensuring that a corrective action is completed.
    • Execute pricing action as needed to respond to changing economic conditions.


Qualifications

Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a high school diploma or equivalent
  • Must have at least one (1) year experience in sales
  • Must be able to travel as required by the position
  • Must have at least one (1) year experience with Microsoft Office Suite, including building succinct, compelling PowerPoint presentations
  • Must have at least one (1) year experience with travel management software and expense reporting
  • Must have the ability to read and interpret financial reports, particularly income statements


Preferred Qualifications:
  • Have a Bachelor's Degree in Science, Math, Economics, Engineering, or Business-related field
  • Have experience selling technical products, e.g. coatings, chemicals, equipment.
  • Have experience managing large complex customer relationships
  • Have Project Management experience
  • Have Lean Six Sigma experience
  • Have Coatings Industry knowledge
  • Have experience building financial business cases and documenting in pro formas
  • Have experience navigating financial reporting software and analyzing financial performance


About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Food & Beverages
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ
SHW
* Ladders Estimates

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