Job Title: Key Account Manager

Company: UIL

Location: Orange, CT

Work type: Office

The salary range for this position is dependent upon experience and location, ranging from $116,640 - $145,800.

What We Offer:

• Competitive benefits and growth opportunities

• Generous performance‑based bonuses

• 12% 401(k) match

• Comprehensive health, dental, and vision insurance

• Tuition reimbursement

• Professional development and clear career‑advancement pathways

For more information, please visit:

Job Summary

• Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers.
• Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management.
• Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers.
• Provides technical support and data analysis, interpret load information data and policy interpretation.
• Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids.
• Functions as team lead for various customer and internal projects and initiatives.
• Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state.
• Supports company emergency restoration efforts in lead roles.
• Insures company and customer compliance from a policy, safety and regulatory standpoint.
• Frequent interaction with internal and external Senior Leadership

Job Summary

• Responsible for managing a portfolio of largest and/or most politically sensitive commercial, industrial and municipal customers.
• Influences and advises key customers on natural gas and electrical related issues including, but not limited to: account management, collections, products and services, and large project management.
• Promotes sales of natural gas and electricity, and responsible for the promotion of company programs and projects and managing trade allies and nonresidential customers.
• Provides technical support and data analysis, interpret load information data and policy interpretation.
• Continuous learner which results in ability to promote new emerging energy technologies such as Batteries and Micro-grids.
• Functions as team lead for various customer and internal projects and initiatives.
• Leads negotiations with customers on a variety of tariff, rate and service issues. Leads contracts from initial to executed state.
• Supports company emergency restoration efforts in lead roles.
• Insures company and customer compliance from a policy, safety and regulatory standpoint.
• Frequent interaction with internal and external Senior Leadership

Required Qualifications

• Education & Experience Required:
  • Masters in Business Administration is a plus, or minimum 10 + years directly related technical utility experience requiring business customer interaction.

• Skills/Abilities:
  • Skilled communicator with effective influencing skills
  • Ability to work to targets and tight deadlines
  • Confident decision maker
  • Strong customer service skills
  • Contract negotiation skills
  • Working knowledge of company tariffs
  • Accomplished in public speaking
  • Professional executive level account/portfolio management skills
  • Strong technical aptitude
  • Fluent in company computer applications-SAP/Microsoft Office Suite

• Abilities:
  • Able to work independently and in a team environment
  • Experience managing challenging customer situations
  • Independentally solve complex problems applying math and technical knowledge
  • Able to lead and guide complicated projects (project management)

Preferred Qualifications

• Preferred B.S. degree in Engineering, Marketing, Math or equivalent.

• Delivering for the Business:
  • Global view of the Business - ADVANCED
  • Achieving Results and Continuous Improvements - ADVANCED
  • Initiative - ADVANCED
  • Innovation & Creativity - ADVANCED

• Global Relationships:
  • Flexibility & Globalization - ADVANCED
  • Customer Focus - EXPERT
  • Communicating & Influencing - ADVANCED
  • Team Work - ADVANCED

• Managing People:
  • Team Management - COMPETENT
  • Developing Others - COMPETENT

• Iberdrola IUSA Competency Model
  • Delivering for the Business:
    • Global view of the Business
      • Initial – Knows and understands own area of responsibility.
      • Competent – Identifies and understands the relationships and links with other areas across the organization.
      • Advanced – Can identify how his/her own business area contributes to the Iberdrola Group.
      • Expert – Has a view of the organizational environment and the external market.
    • Achieving Results and Continuous Improvements
      • Initial – Performs work adequately, striving for effectiveness. Achieves agreed goals.
      • Competent – Creates own working standards, places high demands on him/herself and the results achieved.
      • Advanced – Makes changes in order to improve performance or results.
      • Expert – Assumes new challenges, taking calculated risks.
    • Initiative
      • Initial – Solves problems in day-to-day role.
      • Competent – Acts quickly and decisively in uncertain situations.
      • Advanced – Anticipates problems and opportunities and acts accordingly.
      • Expert – Creates opportunities and acts with future vision.
    • Innovation & Creativity
      • Initial – Willingly accepts innovative approaches.
      • Competent – Has innovative ideas by applying experiences and knowledge already learned.
      • Advanced – Fosters creative, innovative atmosphere in his/her working environment.
      • Expert – Innovates & creates new concepts (Products, services, processes etc).
  • Global Relationships:
    • Flexibility & Globalization
      • Initial – Accepts the need to be flexible, reacts with a positive attitude to changes.
      • Competent – Adapts his/her way of working to new requirements.
      • Advanced – Facilitates change, adapts action strategy according to the changes in the internal/external environment.
      • Expert – Instigates change.
    • Customer Focus
      • Initial – Responds to customer requests.
      • Competent – Commits to the Customer.
      • Advanced – Improves Service for current needs.
      • Expert – Anticipates future needs.
    • Communicating & Influencing
      • Initial – Communicates appropriately with others within the usual working environment.
      • Competent – Effectively communicates in more complex situations with a variety of people, with whom there may or may not be regular contact.
      • Advanced – Exerts influence by using persuasive and convincing techniques.
      • Expert – Uses net work of contacts positively and encourages collaboration to successfully achieve objectives.
    • Team Work
      • Initial – Participates in the team.
      • Competent – Involves himself/herself proactively in the team.
      • Advanced – Creates a team.
    • Expert – Promotes teamwork across departments.
  • Managing People:
    • Team Management
      • Initial – Encourages team effectiveness by distributing tasks appropriately.
      • Competent – Takes each team member into account when making decisions, as well as the team as a whole.
      • Advanced – Demands High performance.
      • Expert – His/her team interacts in an optimal way across the organization.
    • Developing Others
      • Initial – Carries out specific development actions.
      • Competent – Performs constant development activities for the team as a whole.
      • Advanced – Proposes and carries out individual development activities.
      • Expert – Generates a culture of professional development, contributing to the sustained growth of the organization.

Competencies

• Growth & Continuous Improvement

• Initiative & Change

• Focused on Results

• Customer Centric (internal and/or external)

• Communication

• Collaboration

• Leadership (people managers/leaders)

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Job Posting End Date: