Job Description:The
Sr. Key Account Manager, eCommerce is a key part of our transformational journey to a digital-first organization, putting pet parents at the heart of everything we do.
Reporting to the
eCommerce Sales Director, you will be responsible for managing a strategic customer relationship within our Sales Team, forecasting, creating & executing strategic sales initiatives, and maintaining strong operational control to ensure accurate forecasting with effective trade budget management.
This is a customer-facing role owning the performance, partners, systems, workflows, and discipline that create mutual and sustainable growth across a multi-brand portfolio. This key talent has strong interpersonal skills with a proven track record of driving online businesses through symbiotic sales strategies.
What are we looking for?- Bachelor's degree in a business-related field (e.g., Marketing, Economics, Finance, or related discipline).
- 5+ years of relevant CPG, National Retailer, eCommerce and/or customer management experience.
- Attention to detail and fluent understanding of forecasting and budget management.
- Attention to detail and fluent understanding of forecasting and budget management.
- Effective Communication Skills and demonstrated ability to build collaborative partnerships with retail customers and internal cross-functional stakeholders.
- Strong analytical skills and ability to develop and influence customer strategies with simple stories.
What will be your key responsibilities?Relationship Management- Owns day-to-day relationship with Category Manager, Annual Vendor Negotiation, and customer Joint Business Planning.
- Primary contact for the team with Supply and Revenue Growth Management.
Forecasting- Responsible for base forecast of individual business, and all rollups of total business, building blocks, Risks+Opps, and reporting.
Budget Management- Work cross-functionally to optimize investment strategy, balance trade budget, and ensure accuracy of financial tools and reporting.
Monthly Business Review- Owns agenda and guides design of standardized slides, presents periodic and full-year Gross Sales and Net Sales performance vs plan.
What can you expect from Mars?- Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
