Promotional Calendar: Design promotional calendar for ticket promotions. Execute ticket promotions on website/ecommerce, social media, email, and partner with media team for paid media execution
In-Park Events & Execution: Support in-park events and experience through in-park signage, event activations, and partnering with other Kennywood department leaders on overall event experience.
Digital Strategy: Oversee the content of official Kennywood digital channels, including the website, email marketing, and social media platforms (TikTok, Instagram, X, Facebook) to drive sales and brand affinity
Ad Campaigns: Partner with brand and advertising teams to execute Kennywood's advertising and paid media campaigns.
Season Pass program management: Design and execute marketing campaigns to sell season passes, encourage visitation throughout the season, and renewal campaigns
Public Relations: Draft and distribute press releases, coordinate media coverage requests, and serve as a media contact.
We are currently looking for a:Kennywood - Marketing Director
Roles & Responsibilities:Roles & Responsibilities:
- Establish a holistic and integrated approach to marketing, sales, public relations, and promotions to grow Kennywood and Sandcastle's attendance and revenue
- Coordinate and oversee park marketing and media budgets, plans, and promotional activities to meet attendance and revenue goals
- Lead activations to achieve ticket and Season Pass sales, attendance, ticketing revenue, and social media engagement goals
- Collaborate with stakeholders to develop annual plans and budgets
- Direct, mentor and develop the sales and marketing team
- Oversee owned channels for both parks, collaborate with the Park Support Center on Paid media plans
- Develop an understanding of the local market with a focus on opportunities to grow business
- Coordinate with agencies, Park Support Center, and other stakeholders to ensure fluidity of marketing plans and execution
- Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized
- Execute weekly performance reviews of the business, identifying challenges, solutions and opportunities
- Represent Kennywood and Sandcastle with partners, sales clients, PR/earned media efforts and in the community
- Lead and ensure proper marketing brand and standards are being utilized at the parks, including signage, printed materials, etc.
- Support Kennywood and Sandcastle events and entertainment teams with planning and activating marketable consumer events/activations
- Collaborate with other park departments to continually improve and deliver quality guest experiences to customers throughout all areas of operation
- Participate in the Manager on Duty program, as needed
Skills:
Communication: Highly developed interpersonal, verbal and written communication skills, including customer service skills; ability to communicate clearly, concisely and persuasively with a wide range of diverse populations. Represent the Company well internally and externally and convey a professional and positive image of the organization and business affiliates
Leadership: Sales Strategist with the ability to lead a regional team in attracting new sales groups and maintaining current groups
Problem Solving/Analysis: Define problems, research and collect data, draw valid conclusions and execute remedial strategies in a timely manner
Executive Presence: Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates
Flexibility: Handle multiple priorities simultaneously; maintain a flexible work schedule to meet changing demands for multiple concurrent projects
Computer Proficiency: MS Office Suite (Excel, Word, Outlook, Access, Powerpoint), Experience with Salesforce CRM
Education and Experience:- Bachelor's degree in Business, Sales and/or Marketing, Advertising, Communications or related discipline; Equivalent work experience will be also be considered
- 7-10 years of progressive leadership and work experience in marketing required
- Previous hospitality, amusement park, theme park, or waterpark experience preferred
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with [State] Child Labor Laws
- Ability to frequently work hours that extend beyond 9 AM to 5 PM during the operating season
- Ability to frequently travel to local and domestic US park locations (up to 30% expected travel)
- Must possess excellent customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Must possess extensive knowledge in a wide array of marketing concepts, including, but not limited to, Consumer Insights, Marketing Strategies, Communication, and Promotions
- Must possess strong written and verbal communication skills
- Ability to communicate complex concepts to audiences of varying skill and knowledge levels
- Ability to effectively engage and collaborate with all internal and external stakeholders
- Strong negotiating skills are required
- Outstanding knowledge of social media tools and platforms.
- Ability to facilitate and coordinate projects across multiple cross functional teams to successfully execute plans
- Ability to effectively manage allocated departmental budgets
- Ability to analyze and appropriately react to operational trends
- Must be proficient in Microsoft Outlook, Excel, Word, and Power Point.
- Ability to work as part of a team as well as independently.
- Ability to think creatively while maintaining accordance with business
Physical Requirements:
- Ability to remain seated and use computer for several hours of the workday
- Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
- Occasional bending, squatting and reaching above shoulders
Working Conditions:
- This role will primarily be based in a corporate office setting
- Frequent travel to local and domestic U.S. parks may be required
- Frequent sedentary motion, while sitting and using computer
- Subject to frequent interruptions and may need to reprioritize activities
Team member benefits:Perks and Benefits: - Comprehensive health and wellness package
- 401k Savings and Investment plan
- Free admission to Kennywood and other parks
- A generous paid time off program
Do not miss the chance to spark your career now!