JUVENILE JUSTICE CENTER SUPPORTIVE SERVICES SUPERINTENDENT (CLASS CODE 6080)

City of New Orleans, LA

$100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Social Work from an accredited institution.
  • Seven years of relevant professional experience in Social Work, Child Welfare, or similar fields.
  • Two years of supervisory experience in a relevant setting.
  • Possession of a Licensed Clinical Social Worker (LCSW) certification in Louisiana.
  • Experience providing services to youth in a group home, community, or school-based environment.

Responsibilities

  • Supervise and evaluate social service staff working with incarcerated youths.
  • Provide direct counseling services to incarcerated youths.
  • Review and assess social services practices within the facility.
  • Analyze and report on unit activities and outcomes.
  • Develop and implement new counseling and rehabilitation programs for youths.
  • Train staff on counseling techniques and protocols.
  • Act as Director in their absence and participate in on-call and weekend duties.

Benefits

  • 14 paid holidays per year.
  • 13 paid vacation and sick days per year, with additional days accruing over time.
  • Unlimited rollover of unused sick days and up to 45 unused vacation days.
  • 12 weeks of paid parental leave for bonding with a new child.
  • Healthcare plans starting at $60.31 biweekly for individual coverage, including telemedicine access.
  • Free $25,000 life insurance policy for full-time employees.
  • Eligibility for Public Service Loan Forgiveness Program for student loan debt relief.
  • Pension plan options and a Deferred Compensation Plan for retirement savings.
  • Free professional development courses offered in various subjects.
Full Job Description
Salary: $100,030.00 Annually
Location : New Orleans, LA
Job Type: Probationary
Job Number: 11515/6080
Department: Human Services
Opening Date: 05/01/2026
Closing Date: Continuous

Kind of Work

Professional, administrative and supervisory work assigning, reviewing and evaluating the activities of a group of social service and wellness staff providing services to incarcerated or detained youths; providing direct counseling services to incarcerated youths; reviewing and evaluating social services practices of the facility; analyzing and reporting on unit activities and accomplishments; generating periodic statistical reports; training workers in the problems of incarcerated youths and consulting with other officials to coordinate procedures. Work also includes developing new practices and programs to counsel, refer, place and/or rehabilitate individuals; coordinating youth participation in social service programs; and responding to inquiries from family members; training staff in counseling methods and practices and serves as a member of treatment teams. The position will also act in the capacity of the Director in his/her absence and will be on rotation for on-call duty and weekend work; and related work as required.
Minimum Qualifications

  1. Master's Degree in Social Work from an accredited college or university.*
  2. Seven (7) years of professional experience in the field of Social Work, Child Welfare, Probation or Penology providing group home, community or school based services which have included social work case management. At least two (2) years of this experience must have been in a supervisory capacity.
  3. Possession of Licensure as a Licensed Clinical Social Worker (LCSW) issued by the Louisiana State Board of Social Work Examiners.*

* Prior to appointment, the hiring agency is required to verify qualifying credentials claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
Kind of Examination

A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years.

This is an original entrance examination.

Employment with the City of New Orleans brings many great benefits.

Want work-life balance?
  • 14 paid holidays in 2026.
  • 13 paid vacation days per year including during your first year of employment. Additional bonus vacation days the longer you are employed.
  • 13 paid sick days per year including during your first year of employment. Additional bonus sick days the longer you are employed.
  • Use or lose your days, off? Not here! You can roll an unlimited number of unused sick days and up to 45 unused vacation days to the next year.
  • We pay you for unused vacation and sick days when you leave City government.
  • Depending on your job, your department may also offer remote work, flexible schedules, and/or shift work.

Thinking of starting a family or adding to your family?
  • We offer 12 weeks of paid time off for bonding with a newborn, adopted, or fostered child. This is in addition to your sick and vacation leave. Full-time employees with one year of service qualify for this program.

Need insurance for you and/or your family?
  • We offer healthcare plans as low as $60.31 biweekly for individual employees. Our plan covers medical, prescription drugs, dental, and vision. Hate going to the doctor's office? It also includes access to telemedicine. Plan members can also opt to cover their children, spouses and same or opposite sex registered domestic partners.
  • We also offer a Flexible Spending Account that can reduce taxes for employees by allowing for pre-tax contributions for healthcare, childcare, and commuter costs.
  • A completely free $25,000 life insurance policy is also available for all full-time employees.

Have student loan debt?
  • The City of New Orleans is a qualified employer under the federal Public Service Loan Forgiveness Program (PSLF).

Are you part of the FIRE (Financially Independent/Retire Early) movement? Don't want to work forever? We have options to help.
  • Pension, Pension, Pension! Depending on your job you can participate in one of several pension systems and enjoy this great benefit.
  • You can also participate in a Deferred Compensation Plan (457b) which allows you to defer up to $24,500 of your pretax income each year to supplement your retirement savings.

Let's talk pay
  • We offer competitive pay including pay increases based on the length of your employment. We also offer special pays for educational advancement, professional certifications and specialized work assignments.

Love to learn?
  • Our Employee Growth and Development Division offers free courses in over 50 topics including Leadership, Personal Finance, Conflict Management, Excel, Managing Stress, and Business Writing.

We take care of our employees during emergencies
  • Employees who work during declared emergencies receive extra pay.
  • Employees who can't work due to emergency related workplace closures continue to receive their normal pay.

Want to make a difference?
  • We need you! Make an impact on our community through your work in City government!

These benefits apply to employees of the City of New Orleans. Employees of Sewerage and Water Board enjoy many of these same benefit

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