OverviewJunior PSOC Administrator
Springfield, VA
The Junior PSOC Administrator provide 24x7x365 monitoring services of the customer IT enabled Mission Services and operational infrastructure located in Springfield, VA
Responsibilities
- Actively monitor the status of assigned and supported operational systems and services.
- Actively monitor the approved tools for critical server error notifications
- Communicate with on-site O&S support for resolutions
- Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
- Provide timely status updates to ESC personnel in preparation for briefings
- Participate in Service Restoration meetings
- Other duties as assigned
Qualifications
- Bachelor's Degree and 2+ years relevant experience or
- Associate’s Degree and 4+ years relevant experience or
- HS/GED Degree and 6+ years relevant experience
- Operational experience with ServiceNow
- Experience in the Intelligence Community
- DoD 8140 (formerly 8570.01-M), IAT Level I: (within 6 months of hire)
- Active TS/SCI Clearance
- Must successfully pass background and drug screening.
Preferred Qualifications:
Knowledge, Skills and Abilities:
- Ability to obtain CI Poly Clearance
- Ability to night shifts (8 hour Shifts). Shift would be 2pm to 10pm EST
- Ability to work independently and yet be effective within a team setting
- Ability to work independently and yet be effective within a team setting
- Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
- Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
- Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
- Excellent skills in Microsoft Word, Excel, and other Office applications
How you’ll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
