Staff - Non Union

Job Category
M&P - AAPS

Job Profile
AAPS Salaried - Information Systems and Technology, Level A

Job Title
Junior Data Coordinator

Department
Research Data Services | MedIT | Faculty of Medicine

Compensation Range
$5,526.42 - $7,941.25 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
July 19, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date
August 7, 2026

Please include a cover letter with your application.

Job Summary

The Digital Solutions Junior Data Coordinator, Faculty360 contributes to the development, implementation and support for platforms and solutions for the Faculty of Medicine community.

Reporting to the Manager, Research Data Services the Digital Solutions Junior Data Coordinator will be an integral part of the team by managing, developing, maintaining and enhancing data operations for the Faculty of Medicine. Digital Solutions Junior Data Coordinator, Faculty360 will work closely with internal and external members to provide support on various platforms of the Digital Solutions Group. This role is a term role and is tied to supporting the launch of Faculty360.

This position sits within the Advanced Data & Analytics portfolio in Digital Solutions Group. This position reports to the Manager, Research Data Services requires extensive contact with faculty, staff, and students

Work Performed

• Acts as first point of contact for Faculty360 platform.

• Assisting the Data Management team with large-scale projects in alignment with best practices, platform protocol guidelines, and established principles, ensuring accurate adaptation to software and providing user support when required.

• Participates in developing and writing portions of educational training materials with support by supervisor and/or team members.

• Delivers training sessions, workshops, and educational materials to support the research community in effectively using data platforms, tools, and best practices in data management.

• Documents project modifications, troubleshooting steps, end-user support, meeting notes and system changes for review by supervisors and/or end-users.
• Assists the Data Management team in performing security and audit checks for research projects including project archiving activities and documents/actions findings with review by supervisor.

• Monitors ticket system and assists users with troubleshooting and resolving service desk inquiries related to platforms, data management, and tools, providing timely and effective support to FoM community.

• Provides entry-level support across data management platforms and projects.

• Follows best practices for maintaining data in a secure environment.

• Maintains and updates FoM ResTech and related websites.

• Performs other related duties as required.

Consequence of Error/Judgement

The incumbent is expected to understand data management procedures and institutional and regulatory policies around the management of research data. Consequences of error could translate to prolonged downtimes of mission critical applications at the individual, organizational or provincial level.

Impact of decisions would affect the integrity of the research data, adherence to regulatory procedures and potentially risk privacy and confidentiality of the research participants, possibly lead to additional operating costs, and/or negatively impact UBC's reputation.

Supervision Received

Works under the general direction of the Manager, Research Data Services. Must be able to work independently and carry out work to completion. Keeps the Manager informed of the status of work in progress. Works on tasks to meet deadlines on various projects. Work is reviewed in terms of achievement of desired results.

Supervision Given

This position works as a member of the Faculty of Medicine Digital Solutions unit and from time to time may provide supervision to intern and work learn students. This position may require the training of newly hired staff on Faculty of Medicine's data platforms.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of one year of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Excellent organizational, planning, and prioritization skills.
• Minimal clinical research knowledge required
• Some experience developing research studies and databases using software for clinical research (such as REDCap, Qualtrics, OpenSpecimen or similar).
• Understanding of the academic research process and health research regulatory guidelines, governing agencies and Good Clinical Practice (GCP) acquired through both practical and/or academic experience considered an asset.
• Demonstrated ability to work collaboratively within a team environment and effectively engage with colleagues and the researcher community.
• Some experience with implementing and conducting training programs for staff.
• As this position involves stakeholder interaction in person, video conferencing technologies and email, as well as documentation creation, excellent written and verbal English communication skills are critical.
• Strong problem analysis and solution design skills.
• Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
• Knowledge of clinical trial processes and data management procedures considered an asset.