Jr. Systems Administrator

General Dynamics Information Technology, Inc.

$70K — $93K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in IT infrastructure and operations
  • Hands-on experience with Desktop Management and Operating Systems
  • Strong troubleshooting skills for Unix and Windows systems
  • U.S. Citizenship required for security clearance
  • Ability to obtain Top Secret SCI clearance and CI Poly
  • Bachelor's Degree in a related field or equivalent experience
  • Must have Security+ certification within 90 days of hire

Responsibilities

  • Administer desktop and server systems in local and wide area networks
  • Support implementation and maintenance of IT systems
  • Monitor and resolve issues on client/server/storage/network devices
  • Provide Tier 2/3 problem identification and resolution support
  • Communicate and escalate status updates to management
  • Install and maintain operating system and application software
  • Conduct routine and emergency data center equipment maintenance

Benefits

  • Variety of medical plans, including options with Health Savings Accounts
  • Dental and vision plan options
  • 401(k) plan with contributions and company match
  • Flexible work weeks and diverse paid time off plans
  • Short and long-term disability benefits
  • Life and accident insurance offerings
  • Regular review of Total Rewards package for competitive benefits
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Desktop Management, Operating Systems (OS), Troubleshooting
Certifications:
None
Experience:
2 + years of related experience
US Citizenship Required:
Yes

Job Description:

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

Job Duties:
• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Install/load operating system and application software
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans
• Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
• Maintain operational, configuration, and other standard operating procedures (SOPs)
• Verify system availability with existing Enterprise tools

Requirements:
• Bachelor's Degree and 2+ years of relevant experience or an equivalent combination of education and years of experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• UNIX, Windows, and/or Storage administration
• Experience working with trouble reporting and tracking systems such as Security+
• Ability to respond to after hour calls "provide on-call support"
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Ability to prioritize and execute tasks in a high-pressure environment.

Physical Requirements:
The employee will need to be able to lift/move/carry equipment as necessary (max 40 pounds)

Desired Skills:
• Experience in the imagery intelligence domain a plus
• Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris
systems
• Knowledge of the Customer's processes and procedures and of the Customer's production
systems a plus
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to function as a team member and independently
• Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris,
Sybase, Informix, SQL, and Imagery Production Chain
• General knowledge of database administration, network administration and possess
network configuration management skills.
• Must have a valid US passport

#RoverGSS

The likely salary range for this position is $70,658 - $93,150. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Onsite

Work Location:
USA VA Springfield - 7770 Backlick Rd (VAS110)

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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