**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**Audio-Visual Support Technician - Conference CenterLocation: Onsite | Springfield, VAClearance Required: TS/SCI (CI Poly eligibility)What You'll Do:- Be the go-to AV expert for events in the NCE Conference Center
- Coordinate with customers to plan and support events, resolving AV/IT needs before they become issues
- Run live events, managing sound, lighting, video, and presentation systems
- Operate, maintain, and troubleshoot AV/IT systems - including digital signage, video recording, workstations, and conferencing tech
- Train users on AV tools and provide real-time support during meetings
- Develop and document SOPs to support new team members and improve workflows
- Collaborate with Tier 3 support for complex issues or upgrades
What You'll Bring:- Active TS/SCI clearance with ability to obtain CI Poly
- 3+ years of AV/IT support experience (Associate's degree or equivalent experience)
- Strong communication skills and a customer-first attitude
- Hands-on experience with technologies like:
- AMX, Crestron, Extron systems
- Touch panels, production switchers, cameras, mixers, signal routing
- AV/IT connections, monitors, workstations (thick/thin clients), VoIP and VTC
- Ability to walk across campus and lift/setup AV equipment as needed
- Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Windows OS (Windows 7/10)
Bonus Points for:- CompTIA certifications: A+, Network+, Security+
- Experience in high-security environments or support for intelligence/community customers
Why Join Us?You'll be part of a close-knit, highly skilled team where your contributions matter daily. You'll grow your technical capabilities, gain exposure to cutting-edge AV/IT systems, and support critical national security efforts in a hands-on, dynamic environment.
This is more than a job. It's a mission. Ready to be the difference? Apply now.Additional Information- All your information will be kept confidential according to appropriate guidelines.
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $100k-107k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
