Journey Operations Manager - Contract / Freelance (Adobe Journey Optimizer)

CourtAvenue

$166K — $187K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in marketing operations, campaign management, or program coordination.
  • Hands-on experience with enterprise marketing automation platforms; AJO and AEP preferred, but others like Salesforce Marketing Cloud accepted.
  • Proven discipline in QA and deployment in high-volume settings.
  • Comfort and familiarity with project management tools such as Asana or JIRA.
  • Strong communication skills to navigate technical and client-facing teams.

Responsibilities

  • Run daily campaign execution in Adobe Journey Optimizer (AJO) including setup and deployment.
  • Own intake processes including briefing and prioritization with stakeholders.
  • Coordinate quality assurance for journey builds before deployment.
  • Act as the operational liaison between GTX, technical partners, and client marketing teams.
  • Maintain execution trackers, dashboards, and deployment calendars.
  • Support the migration of legacy campaigns into AJO.
  • Identify and surface risks or blockers proactively.

Benefits

  • Fully remote work environment with a focus on specific U.S. states for preferred candidates.
  • Engagement duration of approximately 5 months, providing clarity and commitment for both parties.
  • Opportunity to work on a complex B2B marketing transformation project.
  • Flexibility in hours post initial ramp-up period, balancing workload with personal time.
Full Job Description
Engagement snapshot

Heads up on schedule: this engagement front-loads. Expect near full-time hours during the first two months of build, then a lighter maintenance cadence through December. We are looking for someone who can genuinely clear ~40 hours/week during the ramp. TypeContract / freelance (fixed-term)Duration~July 27 to December 19, 2026 (about 5 months)Hours~40 hrs/week for the first ~8 weeks, then ~10 to 15 hrs/week through year-end (~518 hours total)LocationRemote (U.S.). Candidates in TX, CA, IL, MN, and OH preferred.Rate$80 to $90/hour, based on experience & geographyEngagement
Supporting GTX Solutions (a CourtAvenue Company) on an enterprise B2B marketing transformation: a migration to Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP)

Is this you?

You are an experienced marketing operations or campaign execution specialist who works on a contract basis, you can commit serious hours this summer, and you are comfortable being the operational backbone of a complex, multi-partner enterprise program. You like owning intake, QA, and delivery coordination, and you keep the trains running without being chased.

What you'll do

  • Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling.
  • Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
  • Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys.
  • Be the operational point of contact between GTX, technical build partners, and the client's marketing team.
  • Maintain execution trackers, dashboards, and deployment calendars.
  • Support migration of legacy-platform campaigns into AJO.
  • Surface risks, blockers, and capacity constraints early.


What you need

Required:
  • 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
  • Hands-on experience with an enterprise marketing automation platform. AJO and AEP are preferred, but we are open to strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua; the right operator can ramp on AJO.
  • Proven QA and deployment discipline in a high-volume environment.
  • Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams.
  • Strong communication across technical, strategic, and client-facing teams.


Preferred Qualifications:
  • Direct AJO campaign execution and journey management.
  • AEP audiences, segments, and activation familiarity.
  • Experience on a B2B marketing platform migration.
  • MarTech consulting or agency delivery background.


The Journey Operations Manager is the execution backbone of the B2B marketing program, responsible for the day-to-day operational management of campaign builds, AJO journey deployments, QA processes, intake workflows, and delivery coordination across a complex multi-partner environment.

$80 - $90 an hour

Based on experience & geography

How to apply

Apply through the link and complete the short set of application questions (availability, start date, target rate, and platform experience). Because this engagement has a hard timeline and a front-loaded ramp, availability is our first screen, so please answer the schedule questions honestly; it helps us move fast for candidates who are the right fit.

Similar Jobs

More Jobs at CourtAvenue

More Enterprise Technology Jobs

Find similar Journey Operations Manager - Contract / Freelance (Adobe Journey Optimizer) jobs: