As a Jira Developer/Administrator, you will configure, maintain, and support Atlassian tools to help teams work more effectively. You'll collaborate with stakeholders to understand requirements, implement configurations, and ensure reliable day-to-day operation of Jira and Confluence. You'll also support automation, reporting, and user management to improve efficiency and adoption across the organization. System Configuration: • Support Jira project setup and configuration for new and existing teams • Customize Jira workflows, screens, fields, issue types, and schemes with guidance from senior admins or architects • Assist with performance troubleshooting and coordinate with vendors as needed • Recommend and implement straightforward automations to improve efficiency • Research and install plugins under the direction of senior team members Data Migrations: • Assist with project migrations within a Jira instance • Support data migration activities between environments under the guidance of senior admins • Follow defined data transformation processes and quality checks • Participate in testing and validation of migrated data User Management, Support & Security: • Manage user accounts, groups, and permissions according to established security guidelines • Conduct basic training sessions and maintain user documentation • Respond to Jira/Confluence support requests, escalating complex issues when necessary • Communicate system updates or changes to users Backup and Recovery: • Follow established backup and recovery processes for Jira/Confluence • Assist with documentation of procedures and escalation of issues Documentation and Knowledge Sharing: • Document configurations and changes • Contribute to knowledge base articles and FAQs • Share best practices with peers and end users Continuous Improvement: • Stay current on Jira features and updates • Suggest improvements to workflows or configurations • Collect user feedback to recommend enhancements to senior team members Project Management: • Assist with tool-related project tasks such as backlog setup, reporting, and configuration support • Provide input on timelines and requirements but not own project schedules • Create dashboards and status reports for stakeholders when requested • Escalate blockers or risks to senior admins or project leads Desired Skills: • Experience administering Jira (Cloud or Datacenter) and Confluence • Familiarity with Agile methodologies (Scrum, Kanban) • Basic knowledge of data migration techniques • Ability to configure Jira automation rules • Understanding of user/group/permission management • Experience building dashboards and reports • Strong troubleshooting and communication skills • Familiarity with JQL and scripting is a plus but not required • Team-oriented mindset with willingness to learn and grow. • Desired Certifications • Atlassian Certified Jira Administrator (Cloud or Server/Datacenter), Agile certification (CSM, PMI-ACP, or equivalent), ITIL or other relevant certifications Location: San Diego, CA Schedule: Hybrid 2-3 days a week onsite/base Salary: $95k+ to align with experience and education Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.