IVR Architect - REMOTE

People, Technology & Processes

$90K — $130K *
US-Anywhere
+ 2 other locationsRemote
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of IVR development experience
  • 5+ years of J2EE or .NET development experience
  • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
  • 5+ years of Eclipse or similar IDE experience
  • 2+ years of MVC based framework experience
  • Expert in Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and Design Patterns
  • Excellent verbal and written communication skills
  • Ability to lead a small team of developers

Responsibilities

  • Work with customers to identify their business and technical needs
  • Architect solutions that meet identified requirements
  • Lead a small team of 2-5 developers
  • Engage in hands-on application development tasks
  • Collaborate with Project Manager to ensure timely and quality project delivery

Benefits

  • Diverse and inclusive work environment
  • Emphasis on creativity and professional growth
  • Opportunity to work on innovative customer experience solutions
  • Lead and collaborate within a small team of skilled developers
Full Job Description
Job Description

We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities
  • Work with customers to identify business and technical requirements
  • Architect solutions which meet business and technical requirements
  • Lead a team of 2-5 developers
  • Hands-on application development
  • Work closely with Project Manager to ensure on-time, quality delivery

Requirements
  • 3+ years of IVR development experience
  • 5+ years of J2EE or .NET development experience
  • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
  • 5+ years of Eclipse or similar IDE experience
  • 2+ year of MVC based framework experience
  • Expert in OOD, OOP and Design Patterns
  • Excellent verbal and written communication skills
  • Ability to lead a small team of developers

Salary is DOE and is extremely competitive.

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