We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!

Job Summary

Using industry standard testing tools and practices, this position will be responsible for ensuring internal and external applications and products meet customer specifications. Works with other members of the Testing team to develop and implement quality assurance & testing standards and measures within the area of responsibility. Testing may include custom in house development as well as vendor software products/upgrades. Testing may also include both manual and automation strategies. Leads less senior resources in the application of quality assurance for software applications. Validates IT processes to maximize the benefit of business investments delivering new applications or solutions.

Education & Experience

Required:
• Bachelor's degree in Computer Science or related field, or equivalent experience
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation
• 5 years of experience in quality assurance/software testing or related field
• Experience developing and documenting test cases in ALM, JIRA or Xray
• Experience establishing quality assurance measures and testing standards
• Familiar with Agile project methodology

Preferred:
• 7+ years' of experience in quality assurance / software testing or related field • Experience with automated test tools like TOSCA Katalon or Selenium
• Experience in the Health Care Industry
• Experience developing and documenting test strategies
• Experience with AngularJS and Java languages

Key Responsibilities
• Develops and establishes quality assurance measures and testing standards for new applications/products, and enhancements to existing applications throughout the development/product lifecycle.
• Reviews current automation testing capabilities and practices. Assists in new automation strategies, contributing to an increase in automation test coverage.
• Mentors other testing resources in best practices.
• Analyzes project documentation and technical specifications as a basis for testing documentation and product/project understanding.
• Collaborates with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
• Prepares and delivers reports, recommendations, or alternatives addressing existing and potential trouble areas/ software defects in IT systems and projects across the organization.
• Participates in quality improvement initiatives within the IT organization.
• Liaises with vendors and suppliers in assessing applications and/or systems and ensuring they meet customer requirements.
• Defines test objectives, writes test plans and test cases, and develops test scripts.
• Executes manual and automated test scripts.
• Coordinates activities for defect tracking and resolution.
• Analyzes performance/stress testing results.
• Coordinates testing resources across multiple projects, provide assistance for junior team members.
• Provides ongoing communication with leadership and training staff to ensure effective and efficient use of applications systems.
• Communicates test progress, test results, and other relevant information to project managers.
• Creates User Stories and Task Flows.
• Participates in Agile Scrum sessions.
• Performs other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Ability to apply software quality assurance principles, inspection techniques and testing procedures; knowledge of and ability to utilize defect tracking systems; presentation skills; ability to communicate ideas in both technical and user-friendly language, SQL statement writing and executing, working knowledge of TOSCA and CI/CD tools.

Working Conditions

Working Conditions:
• Periodic evening and weekend work
• Sitting for extended periods of time
• Operates a computer keyboard, mouse, and handles other computer components
• Travel is not expected, but may be required